A technician Is troubleshooting a corporate Windows PC that has a distorted image on the monitor. The user states the PC was working fine yesterday. Other computers are having the same Issue. Which of the following should the technician do FIRST?
A. Check the BIOS firmware revision level.
B. Update the graphic drivers to the latest version.
C. Check with the IT department to see If any updates were pushed out.
D. Ask the users to reboot their computers to see If the problem clears.
Which of the following Is a key benefit of elasticity in regard to cloud computing?
A. Eliminates the need for site-to-site VPN tunnels
B. Allows for the use of public IPv6 IP addresses
C. Provides the ability to easily scale up/out compute resources
D. Gives the capability to back up cloud computers
A technician identifies an incorrectly terminated network cable as the cause of intermittent network drops. Which of the following tools should the technician use to determinate the network cable?
A. A crimper
B. A loopback plug
C. A cable tester
D. A multimeter
Which of the following can be used to extend a wired network using an adapter and electrical outlet?
A. Layer 3 switch
B. Patch panel
C. Ethernet over power
D. Repeater
A technician was asked to virtualize four existing PCs before decommissioning them. The resulting VMs are imported into a new VM workstation running a hypervisor on top of an OS Three of the VMs are running property, but the entire system locks up when trying to start the fourth VM. Which of the following should the technician have reviewed prior to creating the VMs to prevent this from occurring? (Select TWO)
A. Hypervisor requirements
B. Storage requirements
C. Resource requirements
D. Network requirements
E. Backup requirements
F. Security requirements
A laptop is overheating A technician checks that the laptop is clean and free from dust buildup Which of the following should the technician check NEXT?
A. If the CPU heat sink is seated property
B. If all system fans are functioning
C. If the PSU is working property
D. If the cooling management policy is correct
A user has returned to headquarters from a remote office and is unable to connect a laptop to the office wireless network. After verifying that the user's laptop is permitted to connect to the headquarters wireless network, the technician should confirm
A. if airplane mode is turned off.
B. if the laptop has an APIPA address.
C. if a check for IP conflicts is complete
D. if proxy server settings are disabled.
A user calls the help desk stating a laptop is performing slowly and the hard drive activity lights are blinking continuously. A technician checks for enough hard drive space, disables antivirus and indexing services, and runs a full-system diagnostics check, which returns no failure. Which of the following should the technician do NEXT?
A. Install a new hard drive
B. Check for hard-drive firmware updates
C. Replace the hard drive with a solid state drive
D. Configure the laptop in high-performance mode
E. Change the boot order in the system BIOS
Ann, a user, has been unable to print Jo the network printer. While attempting to print a document, she noticed the printer was turned off. She then turned the printer on but still could not print.
The technician who Is assisting Ann asks If she rebooted her PC. but Ann says she did not have time due to a meeting. Other users who arrived to work after her are able to print successfully. The technician looks at Ann's workstation and sees the printer is grayed out. Which of the following is the MOST likely cause of this issue?
A. The print queue is backed up and needs to be cleaned out.
B. DHCP has assigned a new IP address to the printer.
C. The printer is appearing as offline and needs to be set as online.
D. A duplicate IP address Is conflicting with the printer's IP.
Users in a print room have a new high-end laser printer. They set the printer to print on both sides of the paper by default. They initiated several print jobs, but none of the jobs printed. Which of the following settings should a technician check to resume printing?
A. Spooler
B. Draft
C. Duplex
D. Collate
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