CompTIA CompTIA Certifications 220-1002 Questions & Answers

• Question 501:

  An employee is taking a credit card payment over the phone, but the payment system has a temporary outage.

  To avoid inconveniencing the customer, the employee writes down the credit card number and expiration date on a notepad to be entered later This is in violation of:

  A. PHI

  B. PCI

  C. Pll

  D. PGP

  Correct Answer: B

• Question 502:

  Ann, a user, has asked technician for help with her computer. Ann has been trying to speed it up with simple Upgrades but has not been successful. She added memory and removed unnecessary applications that were no longer in use. After removing the applications, however, the computer seemed to get slower.

  Which of the following is the BEST solution?

  A. Defragment the hard drive.

  B. Kill the removed tasks.

  C. Perform software updates.

  D. Rebuild the user profile.

  Correct Answer: A

• Question 503:

  A technician configures a switch for an enterprise to use 802.1X. Which of the following logical security concepts uses 802.1X?

  A. Access control list

  B. MAC address filtering

  C. MDM policies

  D. Port security

  Correct Answer: A

• Question 504:

  Ann, an employee, has been trying to use a company-issued mobile device to access an internal fileshare while traveling abroad. She restarted the device due to a mobile OS update, but she is now unable to access company information Ann calls the help desk for assistance, and a technician verifies she can make calls and access websites

  Which of the following should the technician suggest NEXT to try to fix the issue?

  A. Navigate to the VPN profile in the device settings, delete the pre-shared key. and restart the device

  B. Instruct Ann to open the company's MDM application to ensure proper functionality

  C. Navigate to the corporate intranet page and use hyperlinks to access the fileshare.

  D. Instruct Ann to disable TLS 1.0 in the device settings

  Correct Answer: A

• Question 505:

  Which of the following OS installation methods provides previously unavailable features and functionality white maintaining user settings?

  A. Restore

  B. Repair installation

  C. Clean install

  D. In-place upgrade

  Correct Answer: D

• Question 506:

  A technician scans a computer for malware, and it comes back clean each time However, the user still sees suspicious activity from the computer

  Which of the following should the technician check for NEXT?

  A. Rootkit

  B. Keylogger

  C. Botnet

  D. Adware

  Correct Answer: C

• Question 507:

  A technician needs to update the network firewall, which will cause a temporary outage. The technician submits a change management request to perform the required maintenance.

  Which of the following provides details about what the technician will need to do if the update fails?

  A. Back-out plan

  B. Scope of the change

  C. Risk analysis

  D. End-user acceptance

  Correct Answer: B

• Question 508:

  The IT department must ensure previously used passwords cannot be reused when users change their passwords. Which of the following password policies should be enforced to meet this requirement? (Select TWO.)

  A. Password complexity

  B. Password history

  C. Password length

  D. Maximum password age

  E. Minimum password age

  F. Lockout threshold

  Correct Answer: BE

• Question 509:

  Which of the following is a Device that stores a copy of a certificate that is used for authentication?

  A. Biometric scanner

  B. Soft token

  C. Smart card

  D. OTP token

  Correct Answer: A

• Question 510:

  A technician Is completing the documentation for a major OS upgrade of a Linux distribution that will impact a company's web services. The technician finishes the risk assessment and documents the change process.

  Which of the following should the technician complete NEXT?

  A. Scope of the change

  B. Back-out plan

  C. Purpose of the change

  D. Change request

  Correct Answer: B