A technician was given a surplus graphic card.
Which of the following job roles would benefit the MOST from upgrading to a dedicated graphics card?
A. IT analyst
B. Finance worker
C. Frontline worker
D. Game designer
A user is unable to access corporate email on a smartphone. After the user launches the email application, it crashes and does not display the expected inbox. Additionally, the user reports other applications are running slowly.
Which of the following should the technician do NEXT?
A. Calibrate the smartphone's touch screen.
B. Verify the user's email credentials.
C. Ensure the smartphone is not in airplane mode.
D. Completely drain the smartphone's battery, and then fully charge it.
E. Check the number of applications running on the smartphone.
A user calls the help desk to report issues with a computer. Earlier in the day, the user received an email with a link to a document to download. Nothing happened immediately after the user downloaded the document, but the computer then
began to respond slowly. Applications also started to crash. The help desk technician discovers many of the user's files and applications have been renamed with .enc at the end. There is also a .txt file on the desktop with instructions on how
to obtain the encryption key.
This is an example of:
A. a virus.
B. spam.
C. spyware.
D. ransomware.
The network was breached over the weekend. System logs indicate that a single user's account was successfully breached after 500 attempts with a dictionary attack.
Which of the following would BEST mitigate this threat?
A. Encryption at rest
B. Account lockout
C. Automatic screen lock
D. Antivirus
A technician needs to troubleshoot a user's computer while the user is connected to the system. The technician must also connect to the user's system using remote access tools built in to Windows.
Which of the following is the BEST option to troubleshoot the user's computer?
A. Screen share
B. MSRA
C. Virtual network computer
D. RDP
Joe, a user, notices the data stored on his desktop has disappeared. Joe is able to log in to the computer and use it normally, but he cannot create any new files. All of the applications Joe installed are present, and he is the only person who uses the computer.
Which of the following steps should Joe perform FIRST to resolve the issue and recover the data with minimal effort?
A. Roll back the device drivers
B. Roll back system updates
C. Rebuild account profiles
D. Run Recovery Environment
A technician is looking for guidance on securing access to the administrator account.
Which of the following policies should the technician reference?
A. Remediation policy
B. Incident response policy
C. Acceptable use policy
D. Compliance policy
A user attempts to open some files, but a message appears stating that the files are encrypted. The user was able to access these files before without receiving this message, and no changes have been made within the company.
Which of the following has infected the computer?
A. Cryptominer
B. Phishing
C. Ransomware
D. Keylogger
A technician found that an employee is mining cryptocurrency on a work desktop. The company has decided that this action violates its guidelines.
Which of the following should be updated to reflect this new requirement?
A. MDM
B. EULA
C. IRP
D. AUP
A user recently had malware removed from a computer, but the user is still experiencing issues with accessing websites. All the websites appear to display the same page. However, when a technician attempts to access the same websites from another computer, they display properly.
Which of the following should the technician do NEXT?
A. Check the DNS server for compromise
B. Verify the user's localhost file
C. Request a new IP address from the DHCP server
D. Reboot the user's computer
Nowadays, the certification exams become more and more important and required by more and more enterprises when applying for a job. But how to prepare for the exam effectively? How to prepare for the exam in a short time with less efforts? How to get a ideal result and how to find the most reliable resources? Here on Vcedump.com, you will find all the answers. Vcedump.com provide not only CompTIA exam questions, answers and explanations but also complete assistance on your exam preparation and certification application. If you are confused on your 220-1002 exam preparations and CompTIA certification application, do not hesitate to visit our Vcedump.com to find your solutions here.