A technician is setting up a WiFi-enabled thermostat for a customer, but the customer is concerned about IoT devices getting hacked.
Which of the following BEST address the customer's concerns? (Choose two.)
A. Use the latest encryption standard on the wireless network and set a strong password.
B. Enable two-factor authentication for the IoT device's cloud account, if it is available.
C. Separate the IoT thermostat by segregating it in a DMZ network.
D. Disable wireless access on the thermostat to make it unshakable.
E. Upgrade the customer's router to the latest version to improve network security.
F. Upgrade the customer's wireless network encryption to WPA.
A user connects a laptop to a docking station but is unable to see an image on the external monitor. The user tests the docking station USB ports, and they are working fine. Which of the following should be done NEXT?
A. Check for firmware updates
B. Configure extended display mode
C. Replace the external monitor
D. Adjust the laptop's BIOS settings
A technician is troubleshooting network connectivity issues after a new wireless router was installed in an office. Users who connect to the new router are unable to access LAN resources. Which of the following is the MOST likely cause of the issue?
A. There are conflicting DHCP servers on the network
B. There are conflicting ARP records
C. There are conflicting gateways on the network
D. There are conflicting IP protocols
A projector's image begins to flicker during a presentation. The laptop display does not produce this issue.
When a technician changes the resolution on the laptop, the issue persists. Which of the following is the NEXT step the technician should take?
A. Check the connectivity of the VGA cable.
B. Check the connectivity of the power cable.
C. Change the aspect ratio on the laptop.
D. Change the settings of the projector.
Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view email, but he receives an error message when trying to send a message. When viewing the mail client's configuration, Joe sees a valid SMTP server and port. Which of the following should Joe check NEXT to resolve the issue?
A. Configure the email account as a POP3 connection
B. Ensure the SSL/TLS option is being used
C. Check that the account password is still valid
D. Make sure the smartphone is not in airplane mode
Multiple users report that the network printer, which is connected through the print server, is not printing.
Which of the following should a technician do FIRST to remedy this situation?
A. Replace the USB cable.
B. Reinstall the drivers on users' PCs.
C. have users restart their PCs.
D. Clear the print queue.
A technician has been asked to fix a problem with a projector. The projector lamp turns off for brief periods during a demonstration. After the technician replaced the lamp, the problem continued with an added message that appears just before the lamp turns off. Which of the following MOST likely need to be performed? (Choose two.)
A. Reset the lamp life counter
B. Replace the cooling fan
C. Adjust the brightness
D. Update the laptop video driver
E. Install a higher lumen lamp
F. Change the video resolution
Which of the following is a data transfer standard that transfers 16 bits of data at a time to hard disks?
A. IDE
B. USB
C. SATA
D. FireWire
Which of the following would MOST likely be used to connect one or more devices to the Internet in a SOHO?
A. Hub
B. Ethernet gateway
C. Wireless access point
D. Router
Which of the following is the MOST likely cause for a network PC to have an APIPA address?
A. DHCP failure
B. DNS resolution
C. Duplicate IP address
D. Cleared ARP cache
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