A client's computer is not connecting to a website. Which of the following commands will allow the technician to view the route/number of hops between the host and remote systems?
A. nbtstat
B. tracert
C. nslookup
D. netstat
A technician is building a new PC and notices that it has 8 DIMM sockets labeled 0 through 7. Four are white and four are blue. Which of the following should the technician do FIRST?
A. Install the memory in the four white slots
B. Install the memory in the four blue slots
C. Consult the motherboard documentation
D. Install the memory in slots 0 through 3
E. Fill all slots with memory
A user calls the help desk to inform the technician that the desktop laser printer has bad memory and needs to be replaced. After some inquiry, the technician discovers that the user is receiving an "insufficient memory" error when trying to print photos. After verifying that print spooling has been enabled, which of the following is the BEST course of action for the technician? (Select TWO).
A. Clear all temp files from the printer's spool folder on the user's PC
B. Replace the desktop laser printer due to faulty onboard RAM
C. Remove and reload the laser printer driver from the user's PC
D. Recommend that the user print the photos using an inkjet printer
E. Suggest that the user lower the size or resolution of the photos
A customer has a printer that needs to be installed and wants to be able to print on both sides of the paper. Which of the following needs to be considered?
A. Orientation
B. Duplexing
C. Collating
D. Scaling
A technician is tasked with upgrading the hard drives of a high-end workstation to SSD. The drives must be configured in a RAID array, but the RAID card does not support SSD. Which of the following would the technician verify in order to use the new drives?
A. Controller firmware
B. Power requirements
C. File system type
D. System BIOS
A technician needs to connect a fiber cable to a distribution panel that has a round barrel connection. Which of the following would be required?
A. SC
B. LC
C. BNC
D. ST
A technician is tasked with finding and labeling where a network connection terminates in a patch panel. Which of the following tools would be BEST for the technician to use?
A. Ethernet cable tester
B. Tone generator and probe
C. RJ-45 loopback plug
D. Patch panel punchdown tool
A technician is tasked with replacing all the APs in an office building for greater speeds. The current location of APs allowed for total coverage of WiFi throughout the office. Which of the following 802.11 standards should be used?
A. a
B. ac
C. b
D. g
E. n
A user reports that all printouts to a locally attached printer show only garbled characters. Which of the following tools should a technician use to troubleshoot the issue?
A. Programs and Features
B. Performance Monitor
C. System Configuration
D. Device Manager
Which of the following would a company use to limit traffic between subnets on a network?
A. Repeater
B. Bridge
C. Hub
D. Switch
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