A company wants to use a laptop as a public kiosk in the lobby. Which of the following should the technician MOST likely recommend in order to secure the laptop?
A. Use a cable lock
B. Enable data-at-rest software
C. Enable a screensaver with password
D. Install a retina scanner
Which of the following components is responsible for converting light into digital information?
A. Microphone
B. Digitizer
C. Inverter
D. Webcam
A customer brings a laptop in for repair, because the screen image is upside down. Which of the following is the BEST solution?
A. Change the screen orientation
B. Replace the video card
C. Connect an external monitor
D. Update the video card drivers
A technician has been requested to replace an Intel CPU with an AMD CPU on a laptop. Which of the following components will need to be replaced as the technician prepares to complete the order?
A. System board
B. Inverter
C. Memory
D. DC jack
A smartphone user experiences difficulty removing the back cover of the device. Once finally removed, the battery appears to have swollen. The battery is still functional, but requires more frequent charging than it used to. Which of the following should the user do NEXT?
A. Remove the battery and let it cool for 24 hours
B. Fully discharge and then fully recharge the battery
C. Short the battery terminals with a paper clip
D. Replace the battery with a new one
Which of the following is the benefit of a modern tablet as compared to an e-Reader?
A. A tablet has a longer battery life
B. A tablet has the ability to host web services
C. A tablet has better backlighting for reading in the dark
D. A tablet has the ability to run graphically intense applications
A laptop has a network port that is not working consistently and wireless is out of range. Which of the following would the technician do to quickly get the laptop back on the wired network?
A. Use a USB to RJ-45 dongle
B. Enable Bluetooth
C. Enable NIC teaming
D. Replace the motherboard
A technician has set a laptop display to a resolution that was not supported and now cannot see the desktop. Which of the following diagnostic options would the technician choose to correct the issue?
A. VGA mode
B. Driver rollback
C. Restore from backup D. Recovery console
A customer asks a technician for a device that has the capability to easily connect a laptop to an external monitor, keyboard, mouse, and charge the battery. Which of the following devices should the technician recommend to the customer?
A. Lightning
B. KVM switch
C. USB 3.0
D. Docking station
A technician is working on a server with high latency on the mapped network drive. Upon entry into the server room, the technician suspects an issue with one of the drives in the array. Which of the following would the technician do to easily solve the problem?
A. Reseat the drive cable in the array.
B. Replace the RAID controller.
C. Replace the faulty drive in the array.
D. Reinstall the RAID drivers.
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