Anne, a technician, is asked to immediately fix a CEO's tablet that is not connecting to the network, and she realizes it is missing its static IP settings. When she returns to her desk with the tablet to research the correct settings, the CEO comes over and berates her for walking away with the equipment. Which of the following is the BEST way to handle this situation?
A. Hand the tablet back unfixed so the CEO is immediately appeased.
B. Politely explain the reason for removing the tablet and return it after inputting the settings.
C. Complete the settings fix before handing the tablet to the CEO, then immediately inform her Manager.
D. Calmly explain why she was correct for taking the tablet.
In which of the following situations should an MSDS be consulted?
A. A new cleaning solution is used
B. The corner of a desk snaps off
C. An office window is shattered
D. Soda is spilled on the floor
A technician has been asked to configure a printer to be shared amongst the users in a small workgroup. Each computer in the workgroup utilizes an existing wireless router for network connectivity. The printer to be configured only connects via USB. Which of the following should be implemented to share the printer so that implementation costs are kept to a minimum?
A. Connect the printer to a computer within the workgroup and share it from that computer
B. Connect the printer to the wireless router and assign it its own network address
C. Connect the printer to an external hardware print server and share it amongst the workgroup
D. Connect the printer to a USB hub that each computer in the workgroup has access to
A technician has been asked to procure a video adapter solution for use in commercial graphics design and CAD/CAM system. The solution should utilize specialized drivers to provide additional system stability. Which of the following solutions would BEST meet the user's needs?
A. Dual cards in a CrossFire configuration
B. TV Tuner card with HDMI output options
C. CUDA enabled line of graphics cards
D. Dual cards in an SLI configuration
Which of the following is the MAXIMUM connection distance of a Bluetooth device?
A. 10 feet (3.05 meters)
B. 30 feet (9.14 meters)
C. 100 feet (30.48 meters)
D. 300 feet (91.44 meters)
Which of the following frequencies does Bluetooth use?
A. 900MHz
B. 1.8GHz
C. 2.4GHz
D. 5GHz
After identifying illegal activity on a small business computer, a business owner asks the office secretary to log into the system to retrieve various files. Which of the following aspects of procedural forensic analysis were violated in this scenario?
A. Data preservation
B. Proper channel reporting
C. Initial response identification
D. Tracking of documentation
Which of the following is the MAXIMUM data transfer rate of Bluetooth v3.0?
A. 1Mbps
B. 3Mbps
C. 24Mbps
D. 54Mbps
A user would like to install an external optical drive that allows for the largest capacity burning capability with the ability to re-write discs. Which of the following technologies should the technician recommend to the customer?
A. CD-RW
B. JAZ
C. DVD-RW DL
D. BD-RE
Which of the following printer types uses an imaging drum as part of the printing process?
A. Thermal
B. Inkjet
C. Laser
D. Impact
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