A coworker has reported that someone has engaged in prohibited activity. The supervisor has asked the technician to quarantine the PC until police arrive. Which of the following should the technician do? (Select TWO).
A. Allow the user to continue working
B. Check for viruses
C. Re-image the hard drive
D. Document time/date for later reference
E. Prevent users from accessing the PC
F. Turn off PC
Which of the following pin pairs remain with the same wire color for either T568A or T568B?
A. Pair 1 and 8
B. Pair 2 and 7
C. Pair 3 and 6
D. Pair 4 and 5
Which of the following would be included when documenting the MOST recent policy on corporate behavior?
A. Page numbers
B. Author of the document
C. A complete table of contents
D. Last revision dates and version numbers
Which of the following display types uses a charged gas method of illumination?
A. OLED
B. CRT
C. LED LCD
D. Plasma
Which of the following laptop hardware components requires a re-soldering process in order to replace properly?
A. Mini PCIe wireless card
B. Heat sink
C. DC jack D. Li-Ion battery
A user, Ann, is experiencing headaches and motion sickness symptoms when using her new computer monitor. Which of the following can a technician adjust to help Ann?
A. Privacy filter
B. Refresh rate
C. Use a digital signal
D. Brightness
Which of the following protocols is used by a server to assign IP addresses?
A. DNS
B. SMTP
C. LDAP
D. DHCP
Which of the following protocols is used to translate fully qualified domain names into IP addresses?
A. LDAP
B. DNS
C. DHCP
D. SMTP
Which of the following is the MOST important aspect of the chain of custody?
A. Reporting
B. Preservation
C. Observation
D. Documentation
A PC cannot connect to the network. A network card was purchased without documentation or driver discs. Which of the following is the BEST way to install it into this machine?
A. From the PC, download and install the drivers
B. Run Windows update to install drivers
C. Copy drivers to flash drive and install
D. Purchase the disc online and install
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