Social engineering makes use primarily of which of the following techniques, to bypass common corporate security barriers?
A. Grayware installation
B. Worm transmission
C. Human interaction
D. Malware installation
A technician is having issues with a corporate wireless signal bleeding into nearby offices.
Which of the following techniques could be used to mitigate the risk of wireless attacks by third parties in the nearby offices?
A. Switch from 802.11b to 802.11g spectrums
B. Disable WEP-128 security
C. Radio power adjustment
D. Switch from 802.11g to 802.11n spectrums
Which of the following operating systems can be upgraded using an in-place procedure to Windows 7 Professional x64?
A. Windows Vista Professional x86
B. Windows 7 Enterprise x64
C. Windows 7 Starter x86
D. Windows 7 Home Premium x64
A user is reporting that their computer is running slow and is having trouble connecting to the Internet. After further inspection, the technician notices that the antivirus definitions are up- to-date and the system is scheduled for regular scans. Which of the following solutions will MOST likely help resolve the issues reported?
A. Enabling system restore
B. Anti-spyware software
C. Spam blocker
D. Pop-up blocker
A user reports that their printouts contain a shadow of the previous image. Which of the following is MOST likely the cause?
A. Separation pads
B. Fuser assembly
C. Corona wire
D. Pickup assembly
An unknown device has been found on a SOHO wireless router. Which of the following is BEST to perform to keep this device off the network?
A. Enable MAC filtering
B. Change the channel
C. Disable DHCP
D. Disable SSID broadcast
A technician needs to securely delete all data from a hard drive containing highly sensitive information. Which of the following is the BEST way to delete the data?
A. Low-level format
B. Manually select and delete the data within the OS
C. Delete the partition and re-format
D. Standard format
Which of the following are examples of digital security? (Select TWO).
A. Strong password
B. Privacy screen
C. Badge
D. MAC filtering
E. Mantrap
A laser printer is printing images tilted on the page. Which of the following components is the cause of the problem?
A. Paper registration assembly
B. Toner cartridge
C. Laser scanner assembly
D. Fusing assembly
A technician is setting up a wired SOHO network for a client. The client would like to ensure that unauthorized PCs are not easily able to communicate on the network. Which of the following can the technician do?
A. Enable MAC filtering
B. Encrypt passwords
C. Disable SSID
D. Disable DHCP
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