CompTIA CompTIA A+ 220-802 Questions & Answers

• Question 871:

  A technician has replaced the CMOS battery on the motherboard. Which of the following is the reason why the technician did this?

  A. BIOS password was set incorrectly

  B. System would not shut down properly

  C. Video card was under powered

  D. Clock settings are not being maintained

  Correct Answer: D

• Question 872:

  A user reports that their wireless connection is slow. The technician knows that the access point in use is an 802.11g. Which of the following could be the cause of the user's issue? (Select TWO).

  A. User is too far from an access point

  B. User is experiencing interference from the refrigerator

  C. User's PC is slow due to insufficient RAM

  D. User is using an 802.11b card

  E. Access point is not powered on

  Correct Answer: AD

• Question 873:

  A technician has just implemented a fix on a user's PC. Which of the following would be the technician's NEXT step?

  A. Determine cause

  B. Inform the user

  C. Document the fix

  D. Test the fix

  Correct Answer: D

• Question 874:

  A technician has discovered that there is an issue with the configuration of DirectX. Which of the following utilities would allow the technician to resolve this issue?

  A. MSINFO32

  B. DXDIAG

  C. REGEDIT

  D. MSCONFIG

  Correct Answer: B

• Question 875:

  The technician is dispatched to a multi-function device that users print and copy from all day. The technician is told pages that are copied all have a line on them on the left hand side of the page. The technician prints a printer test page and does not see the line on the page. The technician's NEXT step would be which of the following?

  A. Replace the toner cartridge to eliminate the lines.

  B. Print from another workstation to recreate the problem.

  C. Close the trouble ticket and document no trouble found.

  D. Copy a printed page to recreate the problem.

  Correct Answer: D

• Question 876:

  A user just bought an iPad and wants to connect to their work email. The user's employer has a Microsoft Exchange server for email. Which of the following would the technician configure to allow the user to access email on the iPad?

  A. DNS, DHCP

  B. IMAP, SNTP

  C. Devices are incompatible

  D. POP3, SMTP

  Correct Answer: D

• Question 877:

  A user has reported their computer boots into Windows install each time they power up their computer. Which of the following is the MOST likely cause of this problem?

  A. An install disk was left in the multimedia drive.

  B. The system is booting from the utility partition.

  C. The system is booting PXE from the server.

  D. The boot sector needs to be repaired.

  Correct Answer: A

• Question 878:

  The network administrator is called to assist a user, Joe, who has trouble accessing his network drive. Joe states he logs on with his credentials with no problem, however, when he attempts to access a folder via UNC the system asks for credentials. Which of the following is the BEST explanation for this?

  A. Joe is logging in with a disabled network user name.

  B. Joe does not have local share permission to access that folder.

  C. Joe is logging in to the local user account.

  D. Joe is not typing in the correct network password.

  Correct Answer: C

• Question 879:

  A user reports that the power LED light flickers orange when the laptop is plugged in. Which of the following should the technician do FIRST?

  A. Reseat the battery.

  B. Place the laptop on the docking station.

  C. Check the power options in Control Panel.

  D. Restart the laptop.

  Correct Answer: A

• Question 880:

  A user has just installed an old CRT monitor on their home PC, and is connected to the onboard VGA port. The user notes that the display has a green tint at all times. Which of the following is the MOST likely cause of the issue?

  A. Old video card drivers

  B. Loose video cable

  C. Monitor

  D. Video card

  Correct Answer: B