CompTIA CompTIA Certifications 220-902 Questions & Answers

• Question 141:

  A customer brings in a PC for repair. The technician attentively listens as the customer describes the problem with the PC. Once the customer has finished describing the problem, which if the following should the technician do to ensure the information is accurately documented? (Choose two.)

  A. Ask questions to clarify the scope of the problem.

  B. Complete the process as quickly as possible to begin the repair process.

  C. Ensure the customer is educated regarding the correct terminology for the problem.

  D. Restate the issue to verify understanding.

  E. Notate all information exactly as the customer describes.

  F. Search online resources related to the customer's issue to ensure accuracy.

  Correct Answer: DE

• Question 142:

  A novice user is trying to change the password on a Linux system. The user is attempting to use command line functions. Which of the following commands should be used?

  A. passwd

  B. pwd

  C. chown

  D. chmod

  Correct Answer: A

  Reference: https://www.cyberciti.biz/faq/linux-set-change-password-how-to/

• Question 143:

  A new virus has been spreading via USB flash drives when they are plugged in. An administrator has been tasked with securing the workstations. Which of the following should be done FIRST?

  A. Disable Autorun features

  B. Update security software definitions

  C. Force encryption on all removable drives

  D. Force users to change their passwords

  Correct Answer: A

• Question 144:

  A small business has an open wireless network so vendors can connect to the network without logging in. The business owners are concerned that a nearby company is connecting and using the wireless connection without permission. If the small business requires that the network remain open, which of the following configuration settings should be changed to address these concerns?

  A. Default SSID

  B. MAC filtering

  C. Power levels

  D. Content filtering

  E. Firewall

  Correct Answer: E

• Question 145:

  A technician has been tasked with ensuring all of the company software vulnerabilities are fixed. Which of the following should be used to complete this task?

  A. Scheduled reboots

  B. Regular backups

  C. Task scheduler

  D. Patch management

  Correct Answer: D

• Question 146:

  As part of a security review at a financial institution, the organization evaluates the potential implementation of physical controls intended to prevent an unauthorized person from following someone into a secure facility. Which of the following controls would BEST address the organization's requirements?

  A. Biometrics

  B. Proximity sensors

  C. Mantraps

  D. ID badges

  Correct Answer: C

  Reference http://www.datacenterjournal.com/what-is-a-mantrap-and-do-you-need-one/

• Question 147:

  A technician wants to decrease the risk of unauthorized users being able to use an unattended computer. Which of the following actions should the technician take to accomplish this goal?

  A. Restrict user permissions.

  B. Configure failed attempts lockout.

  C. Require screensaver password.

  D. Use data encryption.

  Correct Answer: C

• Question 148:

  A user has become a victim of data harvesting. The user wants to know more about the potential for mobile device application security issues. Which of the following settings should a technician advise the user to change on the user's mobile device? (Select three.)

  A. Location tracking

  B. Camera activation

  C. Data transmission limit

  D. System lockouts

  E. Developer options

  F. Accessibility

  G. Synchronization

  H. Storage

  Correct Answer: AFH

• Question 149:

  Utilizing login information for social media platforms or email providers without requiring additional credentials is commonly referred to as......

  A. system federation

  B. mutual authentication

  C. single sign-in

  D. multifactor authentication

  Correct Answer: C

• Question 150:

  Joe, an employee, took a company-issued Windows laptop home, but is having trouble connecting to any of the shares hosted on his home media server Joe has verified he is connected to the Internet. Which of the following would explain why Joe cannot access his personal shares?

  A. An IP conflict is present.

  B. A corporate VPN is enabled.

  C. A firewall exception must be set.

  D. HomeGroup must be enabled.

  Correct Answer: C