CompTIA CompTIA Certifications 220-902 Questions & Answers

• Question 181:

  A computer on a Windows domain has been identified as not having the most current policy. Which of the following tools would a technician run on the local machine to rectify this?

  A. gpresult

  B. msconfig

  C. ipconfig

  D. gpupdate

  Correct Answer: D

• Question 182:

  A user running Windows 7 has reported that a computer has crashed and a BSOD displayed. The computer was restarted and now the user reports that it is running slower than usual, especially when multiple programs are open at the same time. The technician knows the system has 8GB of memory (2x 4G DIMMS), and suspects that the system has a faulty memory module and has disabled one of the DIMMs. Which of the following would a technician do to confirm that the OS is now only detecting 4GB of memory?

  A. In the Control Panel, click Devices and Printers.

  B. In the Control Panel, click System.

  C. In the Control Panel, click Device Manager.

  D. In the Control Panel, click Performance Information and Tools.

  Correct Answer: B

• Question 183:

  Several users of a shared computer report that Windows often indicates an improper shutdown was experienced upon power on. Which of the following would be the BEST course of action to determine which user is responsible for causing the issue?

  A. Review the System Log

  B. Check msconfig utility

  C. Checkboot. ini

  D. Review the ntuser.dat file

  Correct Answer: A

• Question 184:

  After confirming BIOS support, technician has added a second video card and a new sound card to a computer's motherboard. The computer continuously restarts. This is an indication of which of the following.

  A. Incompatible sound card

  B. Insufficient power supply

  C. Insufficient memory

  D. Defective video card

  Correct Answer: B

• Question 185:

  A computer is displaying a pop-up message demanding payment or the hard drive will be encrypted. Which of the following BEST describes this type of malware?

  A. Trojan

  B. Ransomware

  C. Spyware

  D. Worm

  Correct Answer: B

• Question 186:

  A technician's is onsite troubleshooting a user's issue and receives a call from another customer. Which of the following is the BEST course of action for the technician to take in this situation?

  A. Let the call go to voicemail and respond when time permits.

  B. Leave the current appointment to assist the calling customer.

  C. Ignore the call and continue with the scheduled itinerary.

  D. Apologize to the customer and answer the call.

  Correct Answer: A

• Question 187:

  SIMULATION

  A user has installed two new drives in one of the computers in the computer lab and has been unable to format Disk1 from the command prompt.

  The lab requires that Disk1 be a dynamic disk configured with two partitions. The first partition must be 256,000 MB in size and mapped to drive F. The second partition must be 512,000 MB in size and mapped to drive G.

  The new partitions must be formatted to ensure that users' files can be secured from other users and that disk must be configured to account for future redundancy. Instructions: Conduct the necessary steps within the Disk Manager to

  accomplish these tasks. When you have completed the simulation, please, select the Done button to submit.

  

  

  

  

  

  A. Check the answer in explanation.

  Correct Answer: A

• Question 188:

  Which of the following software types should a user install on a smartphone if the user does not want communication to be readable when accessing the Internet through a hot-spot?

  A. Bluetooth

  B. PGP

  C. VPN

  D. Firewall

  Correct Answer: C

• Question 189:

  An iOS phone can automatically back up data to which of the following?

  A. Desktop

  B. Thunderbolt

  C. MicroSD card

  D. Flash drive

  Correct Answer: D

• Question 190:

  A technician is upgrading hard drives on several workstations however the office would like to convert the old SATA drives into external drives for additional storage Which of the following would be the BEST method of ensuring the drives do not contain any PII prior to reusing the drives?

  A. Quick format

  B. Low-level format

  C. Degauss the drive

  D. Convert to a new file system

  Correct Answer: B