A user requires a remote connection that will allow them to securely access the corporate network of their employer. Which of the following types of connections would be created? (Select TWO).
A. AES
B. RDC
C. TKIP
D. VPN
E. WEP
Joe, a technician, is asked by another technician at his company to identify the host name of a device using a specific IP address. Which of the following commands would be used to obtain this information?
A. NSLOOKUP
B. IPCONFIG
C. PING
D. NETSTAT
A user reports their laptop is shutting down each time they are idle for a short period of time. Which of the following options would the technician use to remedy the issue?
A. Disk Management
B. Power Options
C. Display
D. System Performance
A technician has developed training material to ensure employees physically secure company laptops from being stolen. Which of the following is a preventative directive that MUST be included in the training material?
A. RFID tags must be attached to all laptops and receivers to all doors to alert when a laptop leaves the designated area.
B. Biometrics devices must be installed on all laptops.
C. All computers must be equipped with privacy filters.
D. Employees must remember to lock their office doors when leaving even for a short period of time.
A technician has been dispatched to a SOHO to troubleshoot an issue with a USB printer shared on the network. All networked devices obtain their IP address automatically from the router. Additionally, all computers were printing fine the previous day, when the printer was first installed. Which of the following should the technician implement to fix the printing issue?
A. A DHCP reservation should be made for the host computer.
B. The printer should be connected to a USB hub.
C. An updated printer driver should be installed on all office computers.
D. The printer should be configured with a static IP address.
An unattended install is MOST likely used for which of the following scenarios?
A. When a technician has a workstation with a defective optical media drive.
B. When a technician is going to be on vacation, but wants to configure a system at a certain time while gone.
C. When a technician wishes to update a user's system without the user's knowledge.
D. When a technician has numerous network connected workstations to image.
A new LAN drop has been activated but users report that they are unable to connect to the Internet and are receiving an IP address of 169.254.255.55 from that Windows workstation. Which of the following symptoms has occurred? (Select TWO).
A. DHCP server unavailable
B. IP address assigned by NAT
C. Limited connectivity
D. APIPA address assigned
E. IP conflict detected
F. Statically assigned IP address
Which of the following is the correct socket type for a Pentium 4 processor?
A. 478
B. 939
C. 1366
D. AM2+
A technician is using a test tool that is displaying the current voltage output of a power supply on the tool. Which of the following tools is the technician using?
A. Loopback plug
B. Cable tester
C. POST card
D. Multimeter
An administrative assistant receives a phone call from the IT department asking for personal information to update their records. One of the questions asked is the password to the company's administrative portal. Which of the following is occurring?
A. Shoulder surfing
B. Configuration management
C. Helpdesk troubleshooting methodology
D. Social engineering
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