A technician has installed a replacement motherboard in a desktop case with no other modifications. All power connectors and drive data connectors have been connected to the new motherboard; however, the system will not power on. Which of the following is MOST likely the cause?
A. An incorrect firmware version resides on the motherboard
B. The voltage selection on the power supply is set incorrectly
C. The front panel connector is not connected properly
D. The RAM is not correctly installed in the new motherboard
A user, Anne, downloaded an Android app directly from a developer's website and is unable to install it on her smartphone. Which of the following will allow Anne to install the app?
A. Install a recovery image
B. Allow apps from unknown sources
C. Enable near field communication
D. Gain root access
Ann, the network administrator, is notified that the server is responding very slowly. Upon entering the server room, she notices one of the drives in a RAID1 array has failed. Which of the following would BEST restore full functionality of the server while preserving redundancy?
A. Use Disk Management to remove the RAID array and use the drive standalone.
B. Use the RAID configuration tool to remove the RAID array and use the drive standalone.
C. Remove the failed drive in device manager and continue operating.
D. Replace the drive with a new drive and repair the RAID.
A user needs to find the MAC address for a Windows computer. Which of the following is the correct command?
A. ipconfig
B. ifconfig
C. ipconfig /all
D. ifconfig -a
A technician is attempting to install a RAID 5 configuration. Which of the following is the MINUMUM amount of disks that can be used to create a RAID 5 array?
A. 1
B. 2
C. 3
D. 4
Which of the following is the correct path to add new local user accounts to a Windows 7 computer?
A. Click on the Start button> Right click on Computer> Select Manage> Expand Local Users and Groups> Right click on Users> Select New User
B. Click on the Start button> Right click on My Computer> Select Manage> Right click on Local Users and Groups> Select Add Users from the menu
C. Click on the Start button> Right click on Computer> Select Manage> Right click on Local Users and Computers> Select New User
D. Click on the Start button> Right click on Network Neighborhood> Select Manage> Right click on Users> Select New User
Which of the following is a virus that is capable of spreading from one computer to another on a network?
A. Spy bot
B. Trojan
C. Rootkit
D. Worm
A user claims that they recently had a virus infection and even after the infection was cleared, the user's web browser is still redirected to the same incorrect website when it is opened. Which of the following should the technician check FIRST?
A. Verify that the browser's cookies have been cleared.
B. Run an IPCONFIG /FLUSHDNS.
C. Check that the browser version is the latest release.
D. Run an IPCONFIG /ALL and verify the correct DHCP server.
A customer calls a technician frequently for the same problem. Which of the following troubleshooting steps MUST the technician perform NEXT to attempt to permanently solve this issue?
A. Establish a plan of action to resolve the problem and implement the solution.
B. Document findings, actions, and outcomes.
C. Verify full system functionality and implement preventive measures.
D. Identify the problem or symptoms.
The IT department is concerned with budget cuts and needs to implement a new SQL server to support a project. Which of the following is the MOST cost-efficient and secure way to add a new SQL server?
A. Install and use a virtual server
B. Lease a web based SQL server from an online hosting service
C. Buy a low end server to meet the minimal requirements
D. Lease a server from another company
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