You are working on a Windows 7 Ultimate computer. An application called DLP 2.0 is failing to start properly.
You are required to disable two of its components in MSconfig. Which two tabs should you access? (Select the two best answers.)
A. General
B. Boot
C. Services
D. Startup
E. Tools
A user has moved into a building and is installing a new wired network. There is existing cabling throughout the building. The user would like to prevent hardware that they do not own from connecting to the network. Which of the following actions would BEST prevent outside users from connecting?
A. Enable static IPs
B. Disable DNS
C. Disable local proxy server
D. Enable MAC filtering
A user is receiving an error message of "paper jam in tray 1" every time a print job is sent to the printer. Which of the following should the technician do NEXT, after verifying that there are no visible paper jams in the printer?
A. Reset the page count on the printer.
B. Check if the pick up rollers are worn out.
C. Reinstall the printer driver.
D. Replace the paper tray 1.
Which of the following OS utilities can be used to modify which programs are run at the time of system startup?
A. MSCONFIG
B. Services
C. MSTSC
D. Computer Management
Which of the following usually incorporates an 8-digit code that can be found on the bottom of a SOHO router?
A. Port forwarding
B. WPS
C. Wireless encryption
D. Port triggering
Targeted emails intended to compromise security are known as:
A. rootkits
B. phishing
C. hijacking
D. spoofing
The network administrator is called to assist a user, Joe, who has trouble accessing his network drive. Joe states he logs on with his credentials with no problem, however, when he attempts to access a folder via UNC the system asks for credentials. Which of the following is the BEST explanation for this?
A. Joe is logging in with a disabled network user name.
B. Joe does not have local share permission to access that folder.
C. Joe is logging in to the local user account.
D. Joe is not typing in the correct network password.
Ann, a user, reports her display is too dim. Which of the following should be checked to potentially increase the brightness of the display?
A. Desktop power supply wattage
B. Increase the screen resolution settings
C. Laptop function key settings
D. Monitor power supply cable
Which of the following threats changes system functionality at the operating system level for a malicious purpose by gaining administrative access after being installed by a user?
A. Botnet
B. Trojan
C. Worm
D. Rootkit
Joe, a technician, is sent out to investigate a PC which refuses to turn on for a customer after a recent thunderstorm. Upon arrival, Joe notices a heavy scent of what seems to have been an electrical burn.
Which of the following PC components would be MOST likely at fault for the failure?
A. ODD
B. CPU
C. HDD
D. PSU
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