Cisco CCNP Collaboration 300-810 Questions & Answers

• Question 61:

  An engineer is configuring Cisco Unified IM and Presence on-premises SIP Federation. The IM and Presence Service node cannot find the external domain using DNS SRV. Assuming the DNS SRV configuration is Correct. what should the engineer configure next to resolve this issue?

  A. A static route that points to the internal interface of the external domain.

  B. A static route that points to the external Interface of the external domain.

  C. A static route on the external domain points to the external interface.

  D. A dynamic route on the external domain that points to the internal Interface.

  Correct Answer: B

• Question 62:

  An administration must configure a system distribution list for the IT staff that must be reachable via voice recognition using either the phrases “Service Desk” or “Help Desk”.

  Which advanced distribution list feature should be used to accomplish this task?

  A. Alternate Greeting

  B. Alternate Extension

  C. Alternate Name

  D. Alternate Diction

  Correct Answer: C

• Question 63:

  Refer to the exhibit.

  

  Calls that are not answered by the user are for the location. If the user at extension 11112222 does not have a voice mailbox, which rule is utilized when Cisco Unity Communication receives the forwarded call?

  A. NewYork_AA

  B. Attempt Sign In

  C. Arizona_AA

  D. Opening_Greeting

  Correct Answer: C

  "When Unity Connection receives a call, it first determines if it is a direct or forwarded call based on the call information that is sent by the phone system, and then applies the applicable call routing table. If the call information matches all of the conditions for the first rule, the call is routed as specified in the rule. If any of the conditions specified in the first rule are not met, the call information is then compared to the conditions of the second rule, and so on, until a rule is found that matches all the characteristics of the call." https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/administration/guide/10xcucsagx/10xcucsag080.html#pgfId-1129913

• Question 64:

  An engineer is configuring DNS for service discovery in a jabber deployment for On-premises Clients. Which snippet will complete the SRV record name _ tcp.example.com?

  A. _cisco_uds

  B. _collab_edge

  C. _xmpp. server

  D. _xmpp-client

  Correct Answer: A

• Question 65:

  Refer to the exhibit.

  

  A Jabber user is unable to access voicemail. During troubleshooting, an administrator captures this screenshot. What are the two ways to resolve this issue? (Choose two.)

  A. Ask the user to click on the Connect to a device" button and use the correct username and password.

  B. Ensure the user is not locally created on Cisco Unity Connection with a password expiring separately from the password that is used for Jabber.

  C. Make sure the Jabber service profile created in Cisco UCM contains Unity Connection UC service with a voicemail server configured.

  D. Ask an administrator to create an account for this user in Cisco Unity Connection but remove the Unity Connection UC service from the Cisco UCM Jabber service profile.

  E. Check if "OAuth with Refresh Login Flow" is enabled on Cisco Unity Connection but disabled in Cisco UCM.

  Correct Answer: BC

• Question 66:

  A collaboration engineer is troubleshooting a Cisco Jabber IM and Presence issue Cisco TAC asked the engineer to generate a client-side problem report

  Which set of actions must the engineer perform to find and download the problem report logs?

  A. Click the Help menu, select Report a problem, and follow the instructions.

  B. Click Settings, Help, and follows the instructions.

  C. Click Settings, Help, Reports, and follow the instructions.

  D. Click Admin, select Logs, and follow the instructions.

  Correct Answer: A

• Question 67:

  An engineer is working on a cisco unity Express system and notices that users that exist on the integrated cisco UCME are missing from Cisco Unity Express. Which two actions using the GUI resolve this discrepancy? (Choose two)

  A. Use the Synchronize task under the User ID field.

  B. Use the Synchronize System under MWI

  C. Use the Synchronize Information under Administration

  D. Import the users using a CSV file.

  E. Add the missing users manually to Cisco Unity Express

  Correct Answer: BE

• Question 68:

  Which DNS record is used for on-premises service by Jabber clients?

  A. _collab-edge._tcp. SRV record

  B. _cisco-uds._tls. SRV record

  C. _cisco-uds._tcp. SRV record

  D. A record

  Correct Answer: C

  Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_7/ CJAB_BK_C606D8A9_00_cisco-jabber-dns-configuration-guide/CJAB_BK_C606D8A9_00_cisco-jabber-dns-configuration-guide_chapter_010.html

• Question 69:

  An administrator is configuring auto-attendant with basic IVR applications on Cisco Unity Express and needs to ensure that a specific telephone number initiates the application. Which setting should be configured to accomplish this task?

  A. trigger

  B. call control group

  C. script

  D. prompt

  Correct Answer: A

• Question 70:

  An engineer is checking the Cisco Unified Communications Manager and Cisco Unity Connection integration and presses the Message button on a phone to check the voicemail. Which action does Cisco Unified CM take?

  A. Cisco Unified CM looks up the voicemail pilot configured to dial.

  B. Cisco Unified CM routes the configured hunt pilot to Unity Connection.

  C. Cisco Unified CM looks up the hunt pilot configured to dial.

  D. Cisco Unified CM sends an AXL query to Unity Connection.

  Correct Answer: A

  Reference:

  https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_1_1/ccmsys/ CUCM_BK_C5565591_00_cucm-system-guide-91/CUCM_BK_C5565591_00_cucm-system-guide-91_chapter_011110.html