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Avaya IP Office Platform Configuration and Maintenance

Exam Details

  • Exam Code
    :3002
  • Exam Name
    :Avaya IP Office Platform Configuration and Maintenance
  • Certification
    :ACSS
  • Vendor
    :Avaya
  • Total Questions
    :60 Q&As
  • Last Updated
    :Mar 25, 2025

Avaya ACSS 3002 Questions & Answers

  • Question 21:

    Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)

    A. Endpoint license

    B. Advanced System license

    C. User profile set to Teleworker

    D. User profiles set to Virtual

    E. User and SIP extension in IP Office

  • Question 22:

    The modems in fax machines have trouble with VoIP. Which product is used to overcome this problem?

    A. RFC 7832

    B. T.38

    C. X509

    D. RTP Relay

  • Question 23:

    Which of the following provides the ability for a device to use screenpops, control several telephone devices, make 3rd party calls, and monitor hunt group queues?

    A. One-X® Portal

    B. 3rd Party Endpoint licenses

    C. TAPILink Pro License

    D. SIPTrunking

    E. Server Edition

  • Question 24:

    Which IP Office feature is required to initiate screen pops, where the caller ID triggers a computer to open a record related to that number?

    A. UMS

    B. TAPILink Lite

    C. Outlook Plugin

    D. IMAP

  • Question 25:

    You are installing a Server Edition. The New Hardware screen detects the presence of a second hard drive.

    For which application is this normally used?

    A. One-X® Portal

    B. Call Detail Records

    C. Avaya Contact Recorder

    D. Voicemail Pro

    E. Web Services

  • Question 26:

    In the IP Office Manager program, which statement describes a condition that will enable the display of the Voicemail Recording tab?

    A. An Essential Edition is included in the IP Office,

    B. Voicemail Pro/Lite is selected in the IP Office.

    C. Voicemail Pro is running on a Linux machine,

    D. The IP Office system is a Server Edition.

  • Question 27:

    A user at a remote IP Office site calls in to discuss a voicemail issue. You launch the Manager program to see your multi-site IP Office network, but only your local IP Office appears.

    What is causing this problem?

    A. The WAN connections are down.

    B. The remotes are doing a reboot.

    C. The Unit/Broadcast address is 255.255.255.255.

    D. Your login is not correct.

  • Question 28:

    You have just plugged in a new IP500v2, and you look at its Dashboard display to see the new device. No telephones are plugged into the unit.

    Why are two ports in one of the modules green?

    A. IAH1 and LAN2 are transmitting and receiving.

    B. The device has power and passed self-test.

    C. The operating system is up, and someone is administering the system.

    D. There is a Combo Card in the chassis.

  • Question 29:

    On a IP500 control unit that has 12 DS30 modules configured, what is the maximum number ISDN/PRI trunks that can be configured?

    A. 3

    B. 4

    C. 6

    D. 8

  • Question 30:

    Which default short code is used to toggle the modem function on the analog trunk card?

    A. *9000*

    B. #9000*

    C. *9000#

    D. #9000#

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