Exam Details

  • Exam Code
    :3002
  • Exam Name
    :Avaya IP Office Platform Configuration and Maintenance
  • Certification
    :ACSS
  • Vendor
    :Avaya
  • Total Questions
    :60 Q&As
  • Last Updated
    :Mar 25, 2025

Avaya ACSS 3002 Questions & Answers

  • Question 51:

    A customer tells you that the IP Office VoIP system has too much lag time between the speaker and listener.

    Which two statements describe what you should do to find out what is causing the delay? (Choose two.)

    A. Use system Monitor.

    B. Enable RTCP monitoring.

    C. Use Wireshark.

    D. Examine the IP Telephone VoIP settings.

    E. Use SSA.

  • Question 52:

    When planning for Wide Area Network SCNs, which two are required? (Choose two.)

    A. IP Routes

    B. Preferred Edition

    C. VCMs

    D. PRI service

    E. H.248

  • Question 53:

    Which method can be used for upgrading the voice prompts on the Embedded Voicemail?

    A. Voice Wizard in the Manager Application

    B. Embedded Monitoring Management

    C. External File Management in the System Status Application

    D. Embedded File Management in the Manager Application

  • Question 54:

    Which method will avoid corruption of the data on the SD card when removing the SD card?

    A. Pull out the card. Special shutdown is not required.

    B. Use System Monitor to shut down the card before removing the SD card.

    C. Use the Manager application to shut down the card before removing the SD card.

    D. Dial the shutdown short code to shut down the card before removing the SD card.

  • Question 55:

    When a company's internal DNS is down, how can a SIP Remote Worker client still register with the IP Office through the WiFi connection?

    A. DHCP will redirect the registration.

    B. The client must use the cellular network.

    C. With the FQDN and port forwarding router the Internet DNS can work.

    D. The Internet router/firewall will proxy the IP Office IP address.

  • Question 56:

    You have changed the default port numbers for UDP, TCP and TLS in the IP Office to support a SIP Remote worker.

    Which two other items need to be changed? (Choose two.)

    A. Domain Name Servers

    B. Manager PC

    C. Internet Router/Firewall

    D. Client device

    E. One-X® Portal

  • Question 57:

    Which configuration areas are required to be configured by Hot Desking users, Agents, and all VoIP device users?

    A. Telephony-Supervisor Settings

    B. Services

    C. Mobility

    D. User Rights

    E. Extension

  • Question 58:

    Which three licenses are made obsolete by Server Edition? (Choose three.)

    A. Preferred Edition

    B. 3rd Party Endpoints

    C. Receptionist

    D. Mobile worker

    E. Voice Networking

  • Question 59:

    Which two values affect the size of a ContactStore server? (Choose two.)

    A. The number of recordings

    B. The number of voicemail channels

    C. The number of incoming lines

    D. The number of hunt groups

    E. The number of concurrent users for search and replay function

  • Question 60:

    Where can additional IP Office Service User logins be setup?

    A. The IP Office Softphone Application

    B. The IP Office System Monitor Application

    C. The IP Office Manager Network Configuration

    D. The IP Office Manager Security Settings

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