Which manager tools option is available in the Cisco WebEx Support Center?
A. Set up queues with rules-based routing, by availability or skill set.
B. Provide notification when a customer is in your queue.
C. Send out a post-survey and notes
D. Allow technicians to reboot and reconnect.
Which end goal does Cisco have about Interoperability?
A. for everyone to use SCCP
B. for everyone to stop talking about interoperability as if it is an option
C. for everyone to comply with the Cisco standard
D. for Microsoft to comply with interoperable standards
Which connector in a Cisco Spark Hybrid deployment provides integration between on-premises call processing services and Cisco Collaboration Cloud?
A. management connector
B. calendar connector
C. directory connector
D. call connector
Which option is one way to invite people to your Personal Room?
A. Share your unique URL through and email message or instant message. Go to My Personal Room > Preferences > My WebEx to find the URL.
B. Share your unique URL through and email message or instant message. Go to My WebEx > My Personal Room to find the URL.
C. Share your unique URL through and email message or instant message. Go to My Personal Room > My WebEx to find the URL.
D. Share your unique URL through and email message or instant message. Go to My WebEx > Preferences > My Personal Room to find the URL.
\Which formats can a Skype for Business user dial to connect to a meeting in Cisco WebEx Meeting Center?
A.
B.
C.
D.
Which option lists the Cisco Spark Flex Support plans that offer 24x7 Cisco Technical Assistance Center phone support with a 1-hour response time?
A. Basic
B. Basic and Enhanced
C. Basic, Enhanced, and Premium
D. Enhanced and Premium
Which option do you select in the WebEx toolbar in Outlook to invite people to your Personal Room?
A. Select Schedule Personal Room Meeting.
B. Select Schedule WebEx Meeting
C. Select Invite and Remind
D. Select Meet Now
Which path do you take to configure the Automatic Lock feature in your Cisco WebEx Personal Room?
A. My WebEx > My Personal Room > Automatic Lock
B. My WebEx > Preferences > My Personal Room > Automatic Lock
C. My WebEx > Preferences > Automatic Lock
D. Preferences > My Personal Room > Automatic Lock
What happens to participants who try to access your Cisco WebEx Personal Room when the Lock option is enabled?
A. Those participants hear a busy message and then are disconnected.
B. Those participant are presented with busy message and the option to join the meeting or wait until you are free.
C. Those participants are disconnected.
D. Those participants are redirected to a virtual waiting room.
Which statement about messaging with Cisco Spark is true?
A. APIs are used when programming graphical user interface components, to enhance Spark Messaging.
B. APIs can be used to build bots in Cisco Spark.
C. APIs can be used with the free subscription to Cisco Spark to enhance messaging capabilities.
D. APIs cannot be used with Cisco Spark.
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