You have installed Contact Center Manager Administration (CCMA), and need to change SSL and ADAM (Active Directory Application Mode) port numbers due to a port conflict On CCMA server, what is used to change the port number?
A. CCMA Launch pad Configuration
B. Server Configuration Parameter
C. ADAM Port Number Utility
D. AD-LDS ADSI Edit
You are planning to install the License Manager Application on the same server on which Contact Center Manager Server (CCMS) is installed Which IP address should be entered when configuring the contact center components that require access to the License Manger?
A. the Contact Center Server subnet IP address of the server used for CCMS
B. the ELAN IP address of the server used for CCMS
C. the ELAN IP address of the switch
D. the Contact Center subnet IP address of the server used for Contact Center Server Administration (CCMA)
You are migrating a CCMS database from a previous release of Contact Center Manager Server (CCMS) which was co-resident with Command Control Toolkit (CCTT), and is about to restore the database using the restore option from the database maintenance utility, The new CCMS is co-resident with CCT What will corrupt the database once the restore has completed?
A. Restore contents="Data"
B. Restore contents ="Schema"
C. Application options = "CCT" and "CCMS"
D. Applications options= "CCMS" and Media Type = "Tape Drive"
You are preparing a Platform Vendor Independent (PVI) server for Contact Center manager Server (CCMS) Application installation The Contact Center type is an Application Module Link (AML) based Avaya Communications Server 1000 (CS1000) Contact Center multimedia (CCMM) is not a part of the solution Which two statements describe the settings that should be configured from Date and Time? (Choose two.)
A. Ensure the Windows time service is disabled
B. Ensure the Windows time service is enabled
C. Ensure Windows Date and Time Settings are disabled
D. Ensure Windows Date and Time Settings are enabled
E. Ensure both "automatically adjust clock for daylight savings changes" and "automatically synchronize with an internet time server" check boxes are selected
Which process is performed by the Contact Center Server database migration tool during an upgrade?
A. It creates a new database for the upgrade to Avaya AuraTM Contact Center
B. It extracts customer data and prepares it for the upgrade to Avaya AuraTM Contact Center
C. It upgrades all processes to Avaya AuraTM Contact Center
D. It migrates Avaya AuraTM Contact Center applications to new server platforms
A customer has an Avaya AuraTM Contact Center with Application Module Link (AML) connectivity to an Avaya Communication Server 1000 (CS1000) switch. Trouble-shooting a Controlled Directory Numbers (CDN) call problem has begun, It has been configured that Contact Center Manager Server (CCMS) has acquired the CDN What should be occurring at this time on the CS1000 switch?
A. VSID is defined
B. CNTL should be set to YES
C. RPRT should be set to YES
D. The ASID parameter should set to YES
You are configuring the RSM settings on a newly installed Contact Center manager Server (CCMS).
Which address is within the acceptable range for use as an IP multicast address on CCMS?
A. 223.0.0.255
B. 225.0.1.254
C. 242.0.1.0
D. 240.25.255.254
An Avaya AuraTM Agent Desktop client is running Windows XP with SP3 installed. You want to ensure that the real-time reporting data will be xxx the client Which two methods will ensure this? (Choose two.)
A. Add Internet Explorer to the firewall exception list
B. Add the address0.0.0.0 to the trusted site list under the Internet Explorer
C. Disable both multicast and unicast at the Contact Center Manager Administration (CCMA) server
D. Open the appropriate ports in the client firewall
E. Windows XP with SP3 is not supported, only SP2 and lower an supported
A customer has just completed installing an Avaya AuraTM Contact Center solution with Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA) and Security Framework, The CCMA Server which was just installed with Security Framework needs to be backed up.
Which statement about Security Framework backup true?
A. Use the CCMA Backup and Restore link under CCMA Configuration
B. Use the Security Framework Backup and Restore utility
C. The Security Framework can be backed-up using the CCMS Backup Utility
D. Backup and restore the security framework configuration from the UCM Web Based tool
You are currently implementing HA (High Availability) campus solution on the Contact Center Manager Server (CCMS), and have done he following
. Installed the standby server with its own ELAN and Contact Center LAN IP addresses . Obtained two IP addresses for the managed IP addresses ELAN and the Contact Center LAN . Configured the hosts file and the DNS that will reflect the new managed IP addresses . Marked the server as active with all of the managed IP and standby server IP addresses on the active server under server mode configuration screen
What is the next step in the deployment of campus HA?
A. Configure the standby server manually as a standby with the same information that was entered at the active server
B. Configure a backup location, run immediate backup of the active server, and run a restore of the same backup on the standby server
C. Enable shadowing on the active server and synchronize the database
D. Enable shadowing on the standby server and synchronize the active server database
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