Avaya Avaya Certifications 72201X Questions & Answers

• Question 61:

  When comparing two Remote Worker SIP clients, one is an Avaya Communicator soft client and the other is a 96X1SIP hardphone, which statement is true?

  A. Both Avaya Communicator and 96X1SIP clients register with SM via SBCE and receive their SIP Controller List by PPM download.

  B. The Avaya Communicator receives its SIP Controller List via 46xxsettings.txt file download, whereas the 96x1 receives its SIP Controller List by PPM download.

  C. If required, Avaya Communicator and 96X1SIP clients will automatically upgrade themselves from software stored on the SBCE.

  D. Avaya Communicator registers with SM via SBCE whereas the 96X1SIP telephone registers with CM via SBCE.

  E. Avaya Communicator registers with CM via SBCE whereas the 96X1SIP telephone registers with SM via SBCE.

  Correct Answer: A

• Question 62:

  A customer reports that several Remote Worker new hires were trying to call co-workers in the office, but noticed their feature buttons were not working. After running a SIP trace, the administrator did not see any PPM Responses coming from Avaya Aura Session Manager (SM).

  After looking at how the call flow is supposed to go, the administrator looked at the SIP communication profile and saw that CM had not been administered as a sequenced application.

  If CM had been added to the endpoint's SIP Communication Profile as a Sequenced Application, which step was missing in the call flow?

  A. PPM is downloaded to the Remote Worker telephone from Avaya Aura System Manager (SMGR).

  B. PPM is downloaded to the Remote Worker telephone from Avaya Aura Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).

  C. PPM is downloaded to Avaya Aura Session Manager (SM) from CM.

  D. PPM is downloaded to the Remote Worker telephone from CM.

  E. None of the above.

  Correct Answer: B

• Question 63:

  You are configuring Shared Bandwidth Management for Call Admission Control (CAC) between Communication Manager (CM) and Session Manager (SM).

  Which three tasks must you perform to achieve this? (Choose three.)

  A. Specify the shared bandwidth limit on the Communication Manager (SIP) Entity screen

  B. Create Network Region Groups (NRG) in Communication Manager

  C. Create Locations in Session Manager

  D. Create a Bandwidth Share Group in SM

  E. Match the Network Region used for the SIP users with the Domain in SM

  F. Configure SIP authentication between CM and SM

  Correct Answer: BCD

• Question 64:

  When a 96xx telephone with SIP firmware boots up, it goes through a number of steps. These steps include:

  1.

  Phone Registration.

  2.

  Download PPM.

  3.

  Obtain IP Address and Utility Server address from DHCP Server.

  4.

  Check if firmware upgrade is required and download 46xxsettings.txt file.

  5.

  Send Subscribe (avaya-cm-feature-status) to Avaya Aura Communication Manager (CM) via Avaya Aura Session Manager (SM).

  What is the correct sequence of these steps?

  A. 3, 1, 5, 1, 2

  B. 3, 5, 1, 2, 4

  C. 3, 4, 2, 1, 5

  D. 3, 4, 1, 5, 2

  E. 4, 3, 1, 2, 5

  F. 5, 3, 1, 2, 4

  Correct Answer: D

  Source: https://downloads.avaya.com/css/P8/documents/100182495

• Question 65:

  Which statement describes the steps to save the traceSM log file?

  A. While traceSM is running, type 'w' and a filename; the file is written to the user's current directory.

  B. Export all logs from the Avaya Aura System Manager (SMGR) log viewer.

  C. While traceSM is running, type 'w' and a filename; the file is written to the /tmp directory.

  D. Execute traceSM -w .

  E. Use the Linux command cp traceSMlog

  Correct Answer: A

• Question 66:

  The client has finished deploying Avaya Aura Communication Manager (CM) and has signed a service contract with Avaya for technical support.

  What should the system administrator do in CM to allow Avaya services to log in and support the platform?

  A. Run EASGManage -disableEASG command

  B. Contact Avaya services and request login credentials

  C. Run EASGManage -enableEASG command

  D. Enable remote access in CM SAT

  E. Run EASGTurnOn command

  Correct Answer: C

• Question 67:

  After implementation, the Avaya Aura Session Manager (SM) replication status is Not Polling, and both replica nodes are not reachable. The network connectivity has been verified, although Avaya Aura System Manager (SMGR) cannot connect to SM, but can connect to other network components. Based on an analysis of what is working and not working, where should the administrator try to isolate the issue?

  A. Avaya Aura Session Manager (SM)

  B. Avaya Aura System Manager (SMGR)

  C. Avaya Aura Communication Manager (CM)

  D. Avaya Aura Utility Server (US)

  E. Network switch configuration

  Correct Answer: A

• Question 68:

  Which event packages would you expect to see an AST Endpoint subscribe to in Avaya Aura System Manager?

  A. dialog, avaya-cm-feature-status, avaya-ccs-profile, reg and message

  B. avaya-cm-feature-status, entity links, reg and message-summary

  C. avaya-ccs-profile, network status and message-summary dialog

  D. dialog, avaya-cm-feature-status, avaya-ccs-profile and network status

  E. entity links, avaya-cm-feature-status, avaya-ccs-profile and reg

  Correct Answer: A

• Question 69:

  What documents are expected to be filled out by customers/partners before contacting support in Avaya's Diagnostic Methodology program?

  A. Problem Clarification

  B. Cause

  C. Knowledge Management

  D. Details/Findings

  E. Problem Statement

  F. Troubleshooting steps taken

  Correct Answer: ACE

• Question 70:

  Refer to the Exhibit.

  

  What are the necessary configurations needed to enable a call between AST 1011111 and Remote Worker AST 1011112? (Choose all that apply.)

  A. Enable NAT traversal in Avaya Aura Session Manager (SM).

  B. Configure a trusted SIP Entity and Entity link for remote workers in Avaya Session Border Controller for Enterprise (SBCE).

  C. Disable SIP Options in Avaya Session Border Controller for Enterprise (SBCE).

  D. Set the Remote Worker AST to register from an IP address equal to the Avaya Session Border Controller for Enterprise (SBCE) Remote Worker Public IP address.

  E. Configure the Remote Worker AST differently from the Office Worker AST in the Avaya Aura System Manager (SMGR) user profiles.

  Correct Answer: ABDE