Avaya Avaya Certifications 72301X Questions & Answers

• Question 21:

  Which statement about Avaya Tier 2/Business Partners is true?

  A. They immediately escalate to Tier 3 as issue is encountered.

  B. They describe the problem to Tier 3 in an escalation ticket and Tier 3 isolates and resolves the issue.

  C. They isolate issue, resolve issue then escalate to Tier 3 for corrective action.

  D. They isolate the issue, and if no root cause is found, escalate to Tier 3 to resolve the issue.

  Correct Answer: D

• Question 22:

  Refer to the exhibit.

  

  Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.

  Based on this information, what is and is not working?

  A. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. SBCE is partially working, but routing may be incorrect.

  B. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. The public network is not working.

  C. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. SBCE is not working.

  D. The local area network and Avaya Aura Session Manager are working. Avaya Aura Communication Manager is not working.

  Correct Answer: A

  Communication Manager is working because can make calls out successfully, SBCE is partially working * Notice that the FROM header is an IP address instead of a domain name = avava.com. CM needs to see domain name. IP address to domain conversion is performed by Topology Hiding.

• Question 23:

  Which two trace tools are available for Session Manager? (Choose two.)

  A. theCallTracecommand on the Session Manager Command Line Interface

  B. thetraceSMcommand on the Session Manager Command Line Interface

  C. Trace Viewer in the System Manager GUI

  D. theList tracecommand on the Session Manager Command Line Interface

  E. Pcap

  Correct Answer: BC

• Question 24:

  A customer reports that none of their users can IM or see each other's presence. After troubleshooting you discover that default gateway of the Avaya Breeze TM SM100 has the wrong IP Address in the configuration. Where would you go to correct this problem?

  A. Use Avaya Aura System Manager web GUI to access the Breeze<; Server Administration, and edit the Server Instance.

  B. Use Avaya Aura System Manager web GUI to update the SIP Entity screen.

  C. Use SSH to Avaya Breeze TM, and use the route command to correct the routing table.

  D. Use SSH to Avaya Breeze TM, and run SMnetSetup.

  Correct Answer: B

• Question 25:

  Which statement about Avaya Session Border Controller (SBC) is true?

  A. The Avaya SBC secures and authenticates Integrated Services Digital network (ISDN) calls placed to/from the Public Switched Telephone Network (PSTN).

  B. The Avaya SBC is the enabling and secure pivot point for SIP Communications in and out of the Enterprise.

  C. The Avaya SBC is a service within System Manager (SMGR) to support deployments.

  D. The Avaya SBC is the enabling and secure pivot point for H.323 Communications in and out of the Enterprise.

  Correct Answer: B

• Question 26:

  What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?

  A. Login to the EMS using a web browser, then access Device specific settings > Troubleshooting > Tracing, and click on Start traceSBC.

  B. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 22, issue thesu ?rootcommand, and then execute thetraceSBCcommand.

  C. Login to the EMS using port SSH 222, issue thesudo sucommand, and then execute thetraceSBCcommand.

  D. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 222, issue thesudo sucommand, and then executethe traceSBCcommand.

  Correct Answer: A

• Question 27:

  In Avaya Aura 7, how are calls typically routed from Avaya Aura Communication Manager (CM) to Avaya Aura Messaging (AAM)?

  A. Using a direct SIP trunk group between CM and AAM.

  B. Using a direct H323 trunk group between CM and AAM.

  C. Using SIP via Avaya Aura Session Manager (SM), AAM is built as a user with a Communication Profile and registry routing forwards the calls to AAM.

  D. Using SIP via Avaya Aura Session Manager (SM), a dial pattern or regular expression forwards the call to AAM.

  Correct Answer: D

• Question 28:

  When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?

  A. an LDAP End Point Policy Group

  B. a reverse proxy for LDAP

  C. an application relay for LDAP

  D. an LDAP Server Flow

  Correct Answer: A

  https://downloads.avaya.com/css/P8/documents/101001325

• Question 29:

  A Maintenance Engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues thevmstatcommand. What information will the display present?

  A. statistical information about voicemail boxes

  B. information about the volatile memory

  C. status information about the virtual machine

  D. count of mailbox password violation attempts

  Correct Answer: B

• Question 30:

  How can you enable all levels of the log, including debug, to be dumped into the ps.log file?

  A. Web browse to Avaya Aura System Manager (SMGR), navigate to Services>; Events > Logs > Log Settings, then enter PresenceServices into the Logger filed, and enter ALL into Log Level.

  B. Use SSH to the PresenceServices Avaya BreezeTM node and execute thece dlogon PresenceServicescommand.

  C. Use SSH to the PresenceServices Avaya BreezeTM node and execute theedp dlogon allcommand.

  D. Use SSH to Avaya Aura System Manager (SMGR) and execute theedp dlogon allcommand.

  Correct Answer: A