Exam Details

  • Exam Code
    :9L0-415
  • Exam Name
    :OS X Support Essentials 10.9
  • Certification
    :Apple Certifications
  • Vendor
    :Apple
  • Total Questions
    :218 Q&As
  • Last Updated
    :Apr 01, 2025

Apple Apple Certifications 9L0-415 Questions & Answers

  • Question 141:

    Internet Accounts preference is the primary interface in OS X for configuring built-in network applications.

    A. What options can you select from during the OS X Mavericks installation?

    B. What's a profile? How are profiles managed?

    C. What's used to identify a Wi-Fi network?

    D. What's the primary interface for configuring network service applications?

  • Question 142:

    After initial OS X setup, iCloud settings can be managed from iCloud or Internet Accounts preferences.

    A. What's the easiest method in OS X to configure VPN settings?

    B. Aside from initial OS X configuration, where can you manage iCloud settings?

    C. Which OS X application is responsible for the creation and management of disk images?

    D. What key features do you gain by setting up iCloud?

  • Question 143:

    How do you engage Quick Look? Which applications support it?

    A. The Privacy pane of Security and Privacy preferences can be used to allow or disallow applications' access to Location Services, Contacts, Calendars, Reminders, social network services, and Accessibility application access.

    B. Quick Look is engaged by simply pressing the Space bar when a document is selected. Applications that support Quick Look include the Finder, Time Machine, Mail, and most open and save browser dialogs.

    C. The Activity Monitor application is used to monitor open processes and applications.

    D. You can use the System Information application to easily scan all the appropriate application locations and return a list of installed applications.

  • Question 144:

    The system version, build number, and hardware serial number are located in the About This Mac dialog or the login screen. The system version number defines the specific version of OS X currently installed. The system build number is an even more specific identifier used primarily by developers. Finally, the hardware serial number is a unique number used to identify your specific Mac.

    A. How can you reset a user's home folder permissions?

    B. What are the system requirements for using FileVault 2?

    C. Where can you locate the system version number, build number, and serial number? What's the significance of these numbers?

    D. How can you acquire the OS X Mavericks installer?

  • Question 145:

    If DHCP is specified as the configuration for a TCP/IP connection and no DHCP service is available, the device automatically selects a random IP address in the 169.254.xxx.xxx range. It checks the local network to ensure that no other network device is using the randomly generated IP address before it applies the IP address. In most cases, though, this addressing isn't normal, and it's often indicative of a problem with DHCP services.

    A. How do network devices acquire and use self-assigned TCP/IP addresses?

    B. How do you share printers with other users?

    C. How do you engage Quick Look? Which applications support it?

    D. How can you encrypt a disk without losing its contents?

  • Question 146:

    Additional Apple devices must be authorized to use the iCloud Keychain service using a combination of the Apple ID password and another method. One method involves using an iCloud Security Code; the other method is to authorize access from another Apple device that has already been configured for the iCloud Keychain service.

    A. What's a profile? How are profiles managed?

    B. What's a network location? Who can access network locations?

    C. What's required to set up the iCloud Keychain service on multiple Apple devices?

    D. What's the best source for acquiring printer drivers for OS X?

  • Question 147:

    What are the primary user session stages in OS X? What are the visual and audible cues of these items?

    A. An item's ownership and permissions can be identified using the Info or Inspector windows in the Finder.

    B. In the Mac App Store, you can view the current Apple ID by selecting Store from the menu bar. You can get further details regarding this Apple ID, by selecting View My Account in the same menu.

    C. Each primary stage of the user session can be indicated by the following: the login window process displays the login screen; the user launched process loads applications like the Finder after user authentication; and the user environment is active any time the user is logged into the system.

    D. During user logout, the user's login window process does the following: requests that all user applications quit; automatically quits any user background processes; runs any logout scripts; records the logout to the main system.log file; resets device permissions and preferences to their defaults; and quits the user's login window and launched processes.

  • Question 148:

    OS X uses built-in generic drivers based on each device class. For example, there are generic drivers for scanners and printers that can be used instead of official third-party drivers.

    A. How does network service order affect network connectivity?

    B. How does OS X support third-party devices without needing third-party device drivers?

    C. What are some known issues that arise when connecting to network file services?

    D. How does OS X use dynamic network service discovery protocols to access network services?

  • Question 149:

    The local hidden OS X Recovery HD doesn't include the OS X installation assets. So reinstalling OS X Mavericks from here requires high-speed Internet access and the ability to verify access to the installation assets. Upgraded Mac systems are verified by entering the Apple ID used to purchase OS X Mavericks. Verification is automatic for Mac systems that included OS X Mavericks when purchased new.

    A. What role does the system launched process serve during system startup?

    B. What two methods are used to hide items from the Finder?

    C. What two resources does the local hidden OS X Recovery HD need to reinstall OS X Mavericks?

    D. What three methods can be used to uninstall applications?

  • Question 150:

    Any account password reset process won't change any keychain passwords. Therefore, the user's keychains won't automatically open when the user logs in with her new password. The user will have to manually change her keychain passwords using the Keychain Access utility.

    A. How does resetting a user's account password affect that user's login keychain?

    B. How does a user that changes his own account password affect his login keychain?

    C. How does network service order affect network connectivity?

    D. How does the Spotlight search service use metadata?

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