Exam Details

  • Exam Code
    :9L0-422
  • Exam Name
    :OS X Support Essentials 10.10
  • Certification
    :Apple Certifications
  • Vendor
    :Apple
  • Total Questions
    :82 Q&As
  • Last Updated
    :Mar 23, 2025

Apple Apple Certifications 9L0-422 Questions & Answers

  • Question 11:

    How can you display the serial number for a Mac you're logged in to?

    A. Choose About This Mac from the Apple menu.

    B. Open System Preferences, then in the General pane, click the Info disclosure triangle to reveal the serial number.

    C. Type "serial number" in Spotlight, then scroll through the resulting information until the serial number is displayed.

    D. Choose About This Mac from the Apple menu, then click the line of text under OS X until the serial number is displayed.

  • Question 12:

    When Marie logs in to her computer, she sees an error message that the system was unable to unlock her login keychain.

    What's a likely explanation for this?

    A. Before the current login session, Marie removed Keychain Access from her login items.

    B. In a previous login session, Marie's account password was reset in Users and Groups preferences.

    C. In a previous login session, Marie enabled FileVault on her account, then reset her account password in Users and Groups preferences.

    D. Before the current login session, Marie's account password was reset using the Reset Password utility on the OS X Recovery system partition.

  • Question 13:

    Review the screenshot, then answer the question below.

    If you change the folder privilege for "everyone" to Read and Write, the Finder changes item permissions inside the folder to match.

    A. True

    B. False

  • Question 14:

    Which dynamic service discovery protocol does OS X use to discover devices on a network?

    A. DynDNS

    B. AppleTalk

    C. SLP

    D. Bonjour

  • Question 15:

    Which statement best describes the primary function of application sandboxing in OS X?

    A. It provides acceleration for the Core Graphics framework.

    B. It restricts an application's access to files and resources.

    C. It protects a user's passwords.

    D. It encrypts user data to prevent access by other local users.

  • Question 16:

    You're logged in on an OS X computer that has multiple user accounts. The Public folder for another user has default permissions. How can you access that folder?

    A. You can see its contents, and you can add files to its Drop Box folder.

    B. You can see its contents, but you can't add files to its Drop Box folder.

    C. You can see its contents and you can add files to it.

    D. You can't see its contents, but you can add files to its Drop Box folder.

  • Question 17:

    Which folder contains items that tell launchd what to launch when OS X starts up?

    A. /etc/launchd/

    B. /var/run/launchd/

    C. /Library/Extensions/

    D. /System/Library/LaunchDaemons/

  • Question 18:

    You want to manage configuration profiles on a Mac with OS X, but the Profiles preferences icon is NOT present in the System Preferences window. What's a possible explanation?

    A. You aren't logged in as an administrator.

    B. An account wasn't created for the Mac in Profile Manager.

    C. There are no profiles installed.

    D. Profiles have been disabled in the Security and Privacy pane of System Preferences.

  • Question 19:

    You started up your Mac from its OS X Recovery partition, and you need to repair the hard disk.

    Which procedure should you use?

    A. In the OS X Utilities window, click Select Volume, click Continue, select the hard disk, and click Verify and Repair.

    B. Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the OS X Recovery partition, select the hard disk, and click Repair Disk.

    C. Select Disk Utility in the OS X Utilities window, click Continue, select the hard disk, and click Repair Disk.

    D. Quit the Recovery app, open Disk Utility from the /Applications/Utilities/ folder on the Macintosh HD partition, select the hard disk, and click Repair Disk.

  • Question 20:

    Which restriction can you set in Parental Controls preferences?

    A. Restrict the user to a maximum number of hours logged in per day.

    B. Restrict the user to a defined set of services that are available from the Sharing pane of System Preferences.

    C. Restrict the user to a maximum amount of disk space for the home folder.

    D. Restrict the user to a defined set of file types, such as text or audio files, available for download from the Internet.

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