The four views available in the Case Information Widget by default are summary, documents, tasks, and what other view?
A. Step
B. History
C. Toolbar
D. Add Case
During the development of your solution, you have created a case, case type, documents types and tasks. During the testing scenarios it has been discovered that a property pre-condition is incorrect and needs to be changed. What needs to be done before you can redeploy?
A. Re-initialize the region.
B. Nothing, it will deploy as is.
C. Reset the test environment.
D. Delete the case and start over.
Which additional components must be installed to use IBM FileNet Case Monitor with a case management application?
A. Both Microsoft OLAP and FileNet Case Analyzer
B. Both Microsoft OLAP and Cognos Real-time monitoring
C. Both FileNet Process Engine and FileNet Case Analyzer
D. Both FileNet Case Analyzer and Cognos Real-time monitoring
Which component provides access to IBM WebSphere ILOG JRules Business Rules Management System (BRMS) out of the box?
A. Case Builder
B. Case Manager Client
C. FileNet Process Designer
D. Case Manager Administration Client
A solution designer would like to meet the following business requirement for a solution that has two roles Clerk and Supervisor. 1. Users belonging to the Clerk role should see the default case details page when viewing case details for a case. 2. Users belonging to the Supervisor role should see the custom case details page when viewing case details for a case. Which steps would the solution designer take to meet this requirement?
A. Only create a custom case details page by duplicating the default case details page and register the page in the Case page space.
B. Only create a custom case details page by duplicating the default case details page and register the page in the Work page space.
C. Create a custom case details page by duplicating the default case details page and register the page in the Case page space; In Case builder, add the Supervisor role and set the case detail page layout to the registered custom case details page.
D. Create a custom case details page by duplicating the default case details page and register the page in the Work page space; In Case builder, add the Supervisor role and set the case detail page layout to the registered custom case details page.
A production environment is locked down, giving permission to create or modify spaces only to administrator users. What Business Space setting is used to determine who is an administrator user?
A. Administrative User Group.
B. Solution Administrator setting.
C. com.ibm.mashups.adminGroupName.
D. The owner of the individual pages are the administrators.
What are the tasks types in ICM?
A. Repeatable tasks, optional tasks, discretionary tasks, and event driven tasks.
B. Repeatable tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks, and event driven tasks.
C. Document arrival tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks, and event driven tasks.
D. Repeatable tasks, document arrival tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks, and event driven tasks.
What is a major use for FileNet eForms with IBM Case Manager?
A. To design a paper form for printing.
B. To provide the user interface for case information.
C. To determine who should be assigned to a case activity.
D. To keep track of tasks that have been completed against the case.
How is integration with ICM accomplished?
A. Using REST APIs, Java APIs, and Process Engine workflow.
B. Using REST APIs, Java APIs, ICM Client side integration, and Process Engine workflow.
C. Using REST APIs, Java APIs, ICM Client side integration, ICC Feeds, and Process Engine workflow.
D. Using ICM C++ APIs, REST APIs, Java APIs, ICM Client side integration, and Process Engine workflow.
What can IBM Content Analytics be used for? (Choose two.)
A. Report on cases and tasks that are currently active.
B. Discover unexpected correlations between words and phrases.
C. Research trends in words and phrases that occur frequently across cases.
D. Get data on the average time to complete business tasks during a specific time interval.
E. Review volume, find and eliminate bottlenecks and ensure that operations are working efficiently and effectively.
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