When it is said that the Business Analyst must be fully "bilingual", what two languages does the BA need to "speak"?
A. English and Native Language of the Client
B. Information Technology and Business
C. Programming and Design
D. Quality Assurance and Quality Control
A listing of the assets, liability, and equity accounts is a:
A. Profit and Loss Statement
B. Gap Analysis
C. Balance Sheet
D. Projection
A major premise of a quality management environment is an emphasis on continuous improvement. The approach to continuous improvement is best illustrated using the:
A. System Development Life Cycle
B. PDCA Cycle
C. Quality Improvement Cycle
D. Product Life Cycle
Which process measure focuses on how well the product or service performs in the customer environment?
A. Process Measure
B. Output Measures
C. Outcome Measures
D. Community Measures
Efficiency Measures and Metrics are focused on:
A. Doing the right things
B. Doing things right
C. Employee measures
D. Community measures
The first step to establish and effective measurement system is to align it to:
A. Project Goals
B. Organization's Mission
C. Customer's Mission
D. Process Policy
The control limits of a Control Chart determine the Process Capability.
A. True
B. False
Which of the following is an example of a tactical measurement?
A. Customer Satisfaction Index
B. Project Level Schedule Variance
C. Planned Effort for Each Activity
D. SLA Compliance Index
Which of the following is an example of a measure?
A. Defect Density
B. Proposal to Contract Conversion Ratio
C. Number of Resignations
D. Attrition Rate
The Project Manager of Project Alpha is creating a project plan. Which one of the following would be an example of a sub-activity in this scenario?
A. Create a Test Plan
B. Develop Code
C. Perform Testing
D. Manage Changes
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