A process can be defined as a repetitive and systematic series of steps or activities where inputs are modified or assembled to achieve a _______________ result.
A. Revenue total
B. Month end
C. Customer desired
D. Budgeted
Typically a person who is trained to the skill level of a Black Belt is nearly 80% dedicated to applying Lean Six Sigma methodologies towards process solutions.
A. True
B. False
The acronym for the defined approach taken by Lean Six Sigma to solve significant challenges related to a process is which of these?
A. DOE
B. DMAIC
C. SIPOC
D. FMEA
Voice of the Customer is a Lean Six Sigma technique to determine __________________ attributes of a product or service.
A. At least 6
B. The profitable
C. Critical-to-Quality
D. The majority of the
Training cost $6,500 and a project required an initial investment of $47,500. If the project yields monthly savings of $3,500 beginning after 4 months, what is the payback period in months, before money costs and taxes?
A. 9.7
B. 15.4
C. 19.4
D. 23.7
In the late 1980's William Smith coined the name Six Sigma for a methodology that had its origins at __________________ for quality related work being done there.
A. Honeywell
B. Allied Signal
C. General Electric
D. Motorola
A Belt concludes a Lean Six Sigma project with the creation of a Control Plan. At what point can the Control Plan be closed?
A. Never, a Control Plan is a living document
B. As soon as the Champion signs off
C. Within 30 days of the LSS project review team meeting
D. After the project has been presented at the recognition event
Six Sigma refers to a process whose output has at least 80% of its data points within +/- 6 Standard Deviations from the Mean.
A. True
B. False
After a Belt has put data through the smoothing process which chart would be used to look for trends in the data?
A. Moving Average Chart
B. Multi-Vari Chart
C. X bar Chart
D. Pareto Chart
If a process has Outliers which pair of charts is most preferable if subgroups will exist for the Continuous Data?
A. Individual-Moving Range
B. Xbar-R Charts
C. Xbar-S Charts
D. nP and P Charts
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