A major corporation issued this statement: "We see ourselves now and in the future as a company with a strong customer franchise, known for reliability, trust and integrity in all relationships. Our business will be based on technologies that have evolved over a long history and which will give us unique advantages over our competition. These technologies will span our core businesses and will also go beyond boundaries we can see today." What type of statement is this?
A. Vision
B. Value
C. Goal
D. Principle
SEI's CMMi maturity level 5 focuses on:
A. Quantitative Project Management
B. Customer Satisfaction
C. Quantitative Process Management
D. Continuous Process Improvement
A contract that will assure the contracting organization of effective ongoing operation maintenance of the contracted software should include which of the following contractual provisions?
A. Speed of service
B. Nearness of service
C. Cost of service
D. Competency of service personnel
E. All of the above
Doing the right thing, doing it the right way, doing it right the first time, and doing it on time without exceeding cost would be characteristics of the:
A. Producer's view of quality
B. Customer's view of quality
C. Supplier's view of quality
Prerequisites for quality planning is / are:
A. IT vision, mission, and goals documented
B. Management support for planning
C. Planners competent in the planning process
D. All of the above
The stakeholders of security system should be trained on security data collection methods and:
A. Organization mission
B. Security baseline program and charter
C. Requirements
Checking if the web page on a internet banking site comes up within 2 seconds is an example of:
A. Functional Testing
B. Structural Testing
C. Stress Testing
D. Performance Testing
E. White-Box Testing
Measurement is an algorithm, connecting the desired result with the contributors or causes, that will enable that result to be achieved. These contributors are:
A. Team Members Involved
B. Attributes of the Processes
C. Technology Used
D. None of the above
When contracting for software development, what is the correct sequence of events in the contracting life cycle?
A. Contract negotiations, selection of an outside organization, operation and maintenance
B. Selection of an outside organization, contract negotiations, operation and maintenance
C. Operation and maintenance, contract negotiations, selection of an outside organization
D. Selection of an outside organization, operation and maintenance, contract negotiations
Of the following steps, which step of implementing an IT quality function will be performed continually?
A. Selecting a Quality Manager
B. Driving the implementation of the quality environment
C. Developing a charter
D. Locating organizationally the IT quality function
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