Software Software Certifications CSQA Questions & Answers

• Question 201:

  Quality Assurance activities comes under:

  A. Cost of Quality

  B. Appraisal Costs

  C. Failure Costs

  D. Prevention Costs

  Correct Answer: D

• Question 202:

  Cause-and-Effect Diagrams are also referred to as a:

  A. Fishbone Diagram

  B. Ishikawa Diagram

  C. Why-why Diagram

  D. All of the above

  E. None of the above

  Correct Answer: D

• Question 203:

  Which of the criteria should be followed to select a process model such as CMMI or ISO?

  A. Applicability of the model to the organization's goals and objectives

  B. Management commitment

  C. Need for baseline assessments

  D. Need for measurable goals and objectives

  E. All of the above

  Correct Answer: E

• Question 204:

  The methods that an organization uses for hiring, training, supervising, and evaluating personnel are what types of controls:

  A. Environmental Controls

  B. Transaction Controls

  C. Operational Controls

  D. Detective Controls

  E. Collective Controls

  Correct Answer: A

• Question 205:

  Effective QA reports written to management ___________.

  A. Convey Information

  B. Change the Behavior

  C. Convey Information and Change Behavior

  D. Demonstrate the Value of QA

  Correct Answer: C

• Question 206:

  If your IT organization does not have a measurement program, what would be a good prerequisite(s) to implementing a measurement program in your IT organization?

  A. Train the Quality Assurance staff in measurement

  B. Select a critical metric set

  C. Find a champion to promote measurement

  D. Determine how to correct quantitative data

  E. All of the above

  Correct Answer: C

• Question 207:

  The effort required for testing a program to insure it performs its intended function is called:

  A. Correctness

  B. Reliability

  C. Testability

  D. Flexibility

  E. Efficiency

  Correct Answer: C

• Question 208:

  What technique can be used to provide structure to the ideas from a brainstorming session?

  A. Brainstorming

  B. Affinity Diagram

  C. Matrix

  D. Pie Chart

  Correct Answer: B

• Question 209:

  In the context of process maturity, 'check process continuum' moves from:

  A. Literal Controls to Intent Controls

  B. Management Controls to Employee Controls

  C. Intent Controls to Literal Controls

  D. Minimal to Heavy Controls

  Correct Answer: A

• Question 210:

  In the CobiT Model, defining and managing service levels, performance, problems and incidences is a component of:

  A. Plan and Organize

  B. Acquire and Implement

  C. Deliver and Support

  D. Monitor

  Correct Answer: C