Managing by process means to use processes to achieve management's desired results. In this the process performance indicators should always be:
A. Quantitative
B. Qualitative
C. Subjective
Quality Control implemented through verification techniques is normally performed:
A. Manually
B. After the software has been executed
C. Exclusively by user personnel
D. During integration testing
E. During system testing
When a computer operator verifies that the jobs to be run that day have been run is called:
A. Walkthrough
B. Disaster Recovery
C. Quality Control
D. Production Planning
E. Quality Assurance
In the context of the PDCA cycle, Work Processes represent the _____ component and the Check Processes represent the ___________component.
A. Do | Check
B. Plan | Do
C. Act | Check
D. Do | Act
Staged models are composed of a number of distinct levels of maturity.
A. True
B. False
Which tool is used by teams to help create order out of chaos, by categorizing large numbers of ideas?
A. Nominal Group Technique
B. Cause and Effect Diagram
C. Quality Function Deployment
D. Force field analysis
E. Affinity Diagram
A standard must be measurable, attainable, and necessary. What is meant by 'attainable' in this context?
A. Given current resources and time frame; the standard can reasonably be complied with every time.
B. Given current resources; the standard can reasonably be complied within this time frame.
C. Given current time frame; the standard can reasonably be complied with given resources.
D. Given current resources and time frame; the standard can reasonably be complied with in this cycle.
Which of the following in the COSO enterprise risk management model is the component that requires "management to select an approach or set of actions to align assessed risks with the organization's risk appetite, in the context of the strategy and object
A. Risk Assessment
B. Risk Response
C. Control Activities
D. Information and Communication
E. Monitoring
As the type of product changes on the process maturity continuum, the work processes also change.
A. True
B. False
A measure is a single attribute of a product or process.
A. True
B. False
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