Which sequence of modes of engagement with a stakeholder would be followed as the level of their interest in the programme increases?
A. Keep informed, active consultation, maintain interest
B. Keep informed, maintain interest, active consultation
C. Active consultation, keep informed, maintain interest
D. Maintain interest, active consultation, keep informed
Why may a Business Change Manager be included within a project board structure of one of the programme's projects?
A. Monitor the project's finances against the costs of the programme
B. Provide a specific focus on transition and operational stability
C. Provide the procedures to manage project risks
D. Supply the project team with an understanding of the complete programme
Which is NOT representative of the programme management principles?
A. Allow flexibility in how the programme is managed
B. Provide a clearly defined set of rules and procedures
C. Embrace all types of programmes
D. Encompass best practice and lessons learned
Which benefit description demonstrates appropriate use of a change term?
A. Lower personnel levels by five percent each year
B. Make the current process better
C. Enhance customer response time
D. Improve market and sales forecasting
Which is evidenced by the Business Case?
A. Continuing affordability of the programme
B. Responsibility for managing the Business Change Team
C. Information about what will be subject to review
D. Risk responses for the initial programme risks
Which is a transformational flow process?
A. Monitoring and Control Strategy
B. Issue Management Cycle
C. Planning and Control
D. Managing the Tranches
Which of the following statements about the purpose of issue management is true?
1.
To prepare for a potential situation that could improve the Business Case
2.
To resolve an unacceptable situation that has affected the delivery of capability
A. Only 1 is true
B. Only 2 is true
C. Both land 2are true
D. Neither 1 or 2 is true
Which is a term for the assessment of the management and conduct of a programme?
A. Benefits modelling
B. Data measurement
C. Critical success factors
D. Programme audit
What document describes how the roles in the programme team relate to each other?
A. Stakeholder Profiles
B. Blueprint
C. Project Dossier
D. Organization Structure
Which BEST defines something that could have an unfavourable effect on programme objectives?
A. Risk
B. Opportunity
C. Threat
D. Dis-benefit
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