Which of the following is likely to be shown as a process in a swim-lane diagram of a library book borrowing system?
A. Book.
B. Librarian.
C. Borrowing Limit.
D. Borrow book.
Which of the following types of activity help identify the KPI's of an organisation?
A. The doing activities.
B. The monitoring activities.
C. The control activities.
D. The planning activities.
Which of the following requirements elicitation techniques is ineffective at defining the future requirements of a system?
A. Workshops.
B. Prototyping,
C. Scenario analysis.
D. Shadowing.
Which of the following statements about outsourcing of systems development is correct?
A. It has meant that it is no longer necessary for analysts to define rigorous, accurate and complete user requirements.
B. It has eliminated the need for effective contract management between the customer and the supplier of the outsourcing.
C. It has been a significant catalyst in organisations for the development of a business analysis function.
D. It has meant that the programming of solutions is usually undertaken in countries where labour costs are high.
In which of the following circumstances do buyers have high bargaining power?
A. When available sources of supply are available and easy to find.
B. When the cost of a product or service is low.
C. When switching costs are high.
D. When the supplier brand is powerful.
An analyst investigating a finance system wishes to build rapport with individual stakeholders and investigate in detail each stakeholder's views. Which of the following techniques should the analyst use?
A. Questionnaires.
B. Interviewing.
C. Special purpose records.
D. Document analysis.
It is unclear to a project sponsor why a particular requirement has been included in a recently released version of a system. Which of the following will allow him to identify who originally asked for the requirement?
A. The validation of the requirement.
B. The source of the requirement.
C. The resolution of the requirement.
D. The justification of the requirement.
In a business activity model, which of the following type of activities respond to deviations between actual and planned performance?
A. Monitoring activities.
B. Doing activities.
C. Controlling activities.
D. Planning activities.
A convenience food manufacturer has undertaken a strategic analysis study and has identified a threat from groups lobbying against the use of packaging for food products. Which of the PESTLE categories would have helped highlight this threat?
A. Legal.
B. Environmental.
C. Technological.
D. Economic.
One of the stages of the Business Activity Process Model is 'Consider the perspectives'. Which of the following would be particularly relevant in this stage?
A. PESTLE analysis.
B. Requirements Modelling.
C. Cost Benefit Analysis.
D. Business Activity Modelling.
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