An analyst has asked a user to describe each step in a task as they perform it. Which of the following investigation techniques is the analyst using?
A. Ethnographic study.
B. Interviewing.
C. Activity sampling.
D. Protocol analysts.
What is the final stage of the waterfall systems devebpment lifecycle?
A. User acceptance testing.
B. Post-implementation review.
C. Benefits realisation.
D. Implementation.
Which of the following statements about a BAM is correct?
A. The BAM is concerned with who carries out the activities.
B. The BAM is concerned with where activities are carried out.
C. There will be one BAM for each business perspective.
D. The BAM is an AS-IS model of the real world.
Which of the following is a perceived advantage of using workshops to investigate requirements?
A. It reduces speed and productivity of the project.
B. It is time-consuming to arrange and organise.
C. It focuses on a narrow view of the area under investigation.
D. It obtains buy-in and acceptance for the project,
Style guides, manuals and job descriptions are examples of what type of knowledge?
A. Explicit.
B. Implicit.
C. Tacit.
D. Organisational.
What do the arrow headed lines between activities represent on a business activity model?
A. Activity sequence
B. Logical dependency.
C. Functional optionality.
D. Flow of data.
Which of the following stages is immediately after problem-finding in Isaksen and Treffinger's creative problem-solving model?
A. Idea-finding.
B. Solution-finding.
C. Data-finding.
D. Acceptance-finding.
Which of the following models might include the documentation of scenarios?
A. A class model.
B. A business activity model.
C. A use case model.
D. A corporate data model.
Which of the following describes the objectives in a MOST analysis?
A. The statements declaring what the business is in and what it intends to achieve.
B. The approach the organisation intends to take to achieve its declared mission.
C. The goals against which the organisation's achievements can be measured.
D. The detailed means by which an agreed business strategy will be implemented.
A stakeholder in a project has been classified as having no interest but high power/influence on the power/interest grid. Which of the following would be an appropriate way of managing this stakeholder?
A. Ignore.
B. Watch.
C. Keep on side.
D. Keep informed.
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