After executing a troubleshooting plan, which tools may provide indications of a successful remedy in step 5 of the 6-step HP Troubleshooting Methodology? (Select two.)
A. HP Screwdriver Toolkit
B. Integrated Management Log (IML)
C. MSDN Toolkit
D. MSCOIMFIG
E. OS Event Log
Step 5 of the 6-Step HP Troubleshooting Methodology requires verification that the repair was successful. Which authorized tool provides this information for ProLiant servers?
A. HP ProLiant Support Pack (PSP)
B. HP SUM
C. HP ServicePack for ProLiants (SPP)
D. HP Offline Diagnostics Utility
You need to capture the configuration and support dump of several Virtual Connect domains. Which tool can be used to perform this action from a central system?
A. Insight Control
B. Virtual Connect Enterprise Manager
C. Virtual Connect Support Utility
D. Systems Insight Manager
A customer wants to verify that all the memory DIMMs in an HP Gen 8 server are genuine HP What will provide this information?
A. Windows Event Viewer
B. ROM based setup utility (RBSU)
C. SmartMemory
D. iLO Event Log
Which step must be done after the system board is replaced on a BL460C G6?
A. Re-enter the serial number.
B. Clear NVRAM.
C. Enable ASR.
D. Reconfigure array.
A customer has a c7000 enclosure that is fully populated with BL680c blades. Two months after the initial installation, the rack initiates a thermal shutdown. When diagnosing the problem, you find there is not enough space to get behind the unit. You pull all the units out but find no problems with the chassis, blades, or their cooling systems.
What is a potential cause for the thermal shutdown?
A. The rack is too close to the cold air outlet. The hot air area is too large, and the cooling system is unable to recirculate the hot air effectively.
B. The blade enclosure's fan system is not strong enough to remove the thermal heat generated in a fully populated enclosure.
C. The cooling system temperature in the data center is set too low This results in the enclosure cooling fan system rotating at a lower RPM and not removing enough of the thermal heat.
D. There is insufficient air circulation causing hot air from the rear of rack to be fed back to the equipment through the front of the rack.
An HP VC Flex-10 module must be replaced in a c3000 BladeSystem enclosure because one uplink port is defective.
What must be done before physically replacing the module?
A. Back up the enclosure EBIPA information.
B. Copy the server profiles to a flash drive.
C. Copy the VCM logs to a flash drive.
D. Back up the Virtual Connect settings.
When using the Configure or Repair Agent capability of HP SIM 7.0, which software component is unsupported for G7 servers and earlier?
A. WBEMMMI Provider
B. Agent Management Service
C. OpenSSH for Windows
D. SNMP Agent
After replacing a system board on a ProLiant BL460c G7, which steps are required to ensure that the license status remains intact in an HP Matrix Operating Environment? (Select two.)
A. Use HP Systems Insight Manager License Manager to re-apply the license.
B. Set the Unique Unit Identifier in the system ROM.
C. Run Identification from Systems Insight Manager.
D. Set the Product Number in the system ROM.
E. Run Managed System Setup Wizard from Systems Insight Manager.
F. Set the Serial Number in the system ROM.
As an administrator, you are required to update the firmware for BladeSystem products. You have determined that the VC firmware is later than 1.34 and that the servers within the blade chassis already have an OS loaded on them. What is the recommended order to update the BladeSystem products?
A. OA, server blades (online/offline), then VC
B. server blades (online/offline). VC then OA
C. VC, OA, then server blades (online/offline)
D. You cannot do this; the VC firmware needs to be installed first.
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