The ongoing monitoring and reporting of the accomplishments of an organization and its progress towards achieving established objectives is called:
A. Progression
B. Change effectiveness
C. Efficiency
D. Performance measurement
Performance measures should be comprehensive enough to reach valid conclusions about the program.
A. True
B. False
What is defined and collected in a similar manner from period to period to enable users to have a basis for comparing performance over time?
A. Controllability
B. Consistency
C. Efficiency
D. Completeness
The amount of resources used or planned for a specific service or program is called:
A. Measures of resources
B. Financial measures
C. Measures of efforts
D. Measures of completeness
SWOT Analysis is:
A. the process of analyzing environmental information
B. the process of monitoring environmental information
C. the process of organization's hierarchical information
D. the process of analyzing technological policies
Which of the following is NOT the external factor that could affect the organization?
A. activities or initiatives by industry competitors
B. changes in production quotas or deadlines
C. economic shifts
D. technological advancements
The process of monitoring the external and internal environment of an organization is commonly referred to as:
A. Inspecting environment
B. Monitoring environment
C. Environmental inspection
D. Environmental scanning
What describes the organization's basic philosophy or core operating principles?
A. Vision statement
B. Mission statement
C. Value statement
D. Organization Policy
Which of the following is NOT the step in developing the strategic planning process?
A. To determine the amount of change occurring in the organization.
B. Develop one or more general statements in the form of mission and objective.
C. Develop specific plans for achieving objectives.
D. Communicate the plan to affected staff.
Which of the following is correct?
A. Employees should rarely monitor the effect of changes in the entity's internal environment and modify the strategic initiatives as necessary.
B. Management should constantly monitor the effect of changes in the entity's external environment and modify the strategic initiatives as necessary.
C. Stakeholders should monitor the effect of changes in the entity's external environment and modify the operational initiatives as necessary.
D. Organization should monitor the effect of changes in the entity's external environment and modify the employee orientation as necessary.
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