CompTIA CompTIA Certifications JK0-017 Questions & Answers

• Question 11:

  Which of the following is the BEST tool to determine how the frequency of an individual cause contributes towards the total result?

  A. SWOT analysis

  B. Critical Chain Method (CCM)

  C. Ishikawa diagram

  D. Pareto chart

  Correct Answer: D

• Question 12:

  When are project closure procedures determined?

  A. During the planning phase

  B. During the monitoring/controlling phase

  C. During the closure phase

  D. During the execution phase

  Correct Answer: A

• Question 13:

  A new technology being implemented will result in project team member layoffs. Which of the following actions can the project manager take to address team member concerns?

  A. Cancel the project

  B. Host a meeting to provide a status update

  C. Outsource the project

  D. Select a different technology that will not result in layoffs

  Correct Answer: B

• Question 14:

  Which of the following is described when a company requires version control of project documents?

  A. Decision oversight

  B. Regulatory compliance

  C. Internal process compliance

  D. Change management controls

  Correct Answer: C

• Question 15:

  Which of the following is the FINAL step in the pre-project setup phase?

  A. Obtain signed approval of the project charter.

  B. Obtain signed approval of the statement of work (SOW).

  C. Conduct a feasibility analysis for the project.

  D. Create the work breakdown structure (WBS).

  Correct Answer: A

• Question 16:

  When ensuring the quality of project deliverables, which of the following is the NEXT step the project manager should take, once performance information has been gathered?

  A. Create Gantt charts

  B. Generate change requests

  C. Identify variances

  D. Implement change requests

  Correct Answer: C

• Question 17:

  In an attempt to make a deadline, a North American project manager is able to procure emergency funding for additional people. The resources are located in Europe. Which of the following project components will have to be updated to reflect working with a new time zone location?

  A. Communication plan

  B. Risk management plan

  C. Work Breakdown Structure (WBS)

  D. Project scope statement

  Correct Answer: A

• Question 18:

  A project manager is concerned that certain aspects of a project may not meet the local regulations. Which of the following is the project manager concerned with?

  A. Standards compliance

  B. Phase gate approval

  C. Internal process compliance

  D. Company compliance

  Correct Answer: A

• Question 19:

  Several project team members are in conflict about the lighting in their office and the noise level. Which of the following describes this type of conflict?

  A. Forming

  B. Competing resource demands

  C. Varying work styles

  D. Expert judgment

  Correct Answer: C

• Question 20:

  Information regarding training, extended support, and warranties are detailed in the:

  A. Risk register

  B. Project scope statement

  C. Work breakdown structure (WBS)

  D. Transition plan

  Correct Answer: D