Which of the following conflict resolution techniques is used to get people to face their conflicts directly and work through the issues?
A. Confronting
B. Forcing
C. Compromising
D. Smoothing
Which of the following represents the appropriate order of an effective change management process?
A. Identify change, perform impact analysis, approve or deny change, update applicable project plan components, document change.
B. Identify change, document change, perform impact analysis, approve or deny change, update applicable project plan components.
C. Identify change, document change, perform impact analysis, update applicable project plan components, approve or deny change.
D. Identify change, document change, approve or deny change, perform impact analysis, update applicable project plan components.
A project manager is performing activity sequencing using the arrow diagramming method (ADM). Which of the following is true of ADM?
A. ADM can only represent finish to start dependencies.
B. ADM cannot represent multiple successor activities.
C. ADM can only represent activities that are on the critical path.
D. ADM uses boxes representing activities, and arrows to represent dependencies.
Which of the following methods would a project manager use to estimate the construction cost of a 2,000 square foot home when given the cost per square foot?
A. Parametric estimating
B. Analogous estimating
C. Top-down estimating
D. Bottom-up estimating
The project manager crashes a project that is behind schedule and under-budget. Which of the following will be the intended result?
A. The project will be behind schedule and over-budget.
B. The project will be on schedule but over-budget.
C. The project will be on schedule and on-budget.
D. The project will be behind schedule and on-budget.
A product has been sent to an outside vendor for testing. During their testing it was determined that the product is not meeting the quality standards. The project manager scheduled a meeting to review their findings. Which of the following BEST describes this situation?
A. Quality assurance
B. Quality control
C. Quality analysis
D. Quality planning
Which of the following steps should a project manager take to ensure the quality of project deliverables for a customer? (Select Two).
A. The project manager should consult the project sponsor and customer to review the current quality requirements.
B. The project manager should request a peer review of the project to determine if it meets the customers quality standards.
C. The project manager should change the scope of the project to meet the customers expectations of quality standards.
D. The project manager should check the finished product to determine if it meets the customers quality standards.
E. The project manager should outsource to obtain the best resources for the project.
Which of the following are created using information contained in the work breakdown structure (WBS)? (Select Two).
A. Project scope statement
B. Project statement of work
C. Project charter
D. Project activity estimates
E. Project resource estimates
A project manager is presented with a change request for an ongoing project. Which of the following would be the FIRST action?
A. Update the project plan to accommodate the changes.
B. Perform an impact analysis.
C. Organize a stakeholder meeting to review the changes.
D. Change the project scope to reflect the change request.
A project manager has decided to increase the number of resources working on critical path activities. This is an example of:
A. rolling wave planning.
B. resource leveling.
C. fast tracking.
D. crashing.
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