Which of the following should be used when throughput to the destination network is a priority?
A. MTU
B. Hop count
C. Reliability of the path
D. Bandwidth
A user is having difficulty connecting a laptop to the company's network via a wireless connection. The user can connect to the network via a wired NIC. The technician suspects the laptop's wireless NIC has failed. The technician performs hardware diagnostics on the wireless NIC and discovers the hardware is working fine.
Which of the following network troubleshooting methodology steps should the technician do NEXT?
A. Establish a plan of action to resolve the problem.
B. Test the theory to determine a cause.
C. Re-establish a new theory or escalate.
D. Implement the solution or escalate as necessary.
Which of the following network protocols is used for a secure command line interface for management of network devices?
A. SSH
B. TELNET
C. IGMP
D. HTTP
A company has just installed a new network switch for an expanding department. The company is also piloting the use of a VoIP phone system for this department. Which of the following should be enabled on the new network switch?
A. WINS
B. QoS
C. NAT
D. DHCP
A customer is implementing a VoIP infrastructure using an existing network. The customer currently has all network devices on the same subnet and would like the phones to be powered without the use of an AC adapter. Which of the following features should be enabled and configured to allow for reliable performance of the VoIP system? (Select THREE).
A. WEP
B. PoE
C. VLANs
D. SSL VPN
E. IDS
F. QoS
A technician is troubleshooting a computer that will not connect to the Internet. The PC is connected to the network. Which of the following tools should the technician use FIRST to understand the NIC configuration?
A. Protocol analyzer
B. ipconfig
C. nslookup
D. tracert
A technician is developing a shortcut sheet for the network to be able to assist in future troubleshooting scenarios. Which of the following should the network devices have to ease manageability efforts?
A. MAC spoofing
B. Dynamic IPs
C. MAC filtering
D. Static IPs
Which of the following would MOST likely be used by a network administrator to test DNS resolution?
A. dig
B. ipconfig
C. netstat
D. nbtstat
Which of the following would a network administrator recommend to satisfy fault tolerance needs within the datacenter?
A. Multimode fiber
B. Setting up a new hot site
C. Central KVM system
D. Central UPS system
A technician decides to upgrade a router before leaving for vacation. While away, users begin to report slow performance. Which of the following practices allows other technicians to quickly return the network to normal speeds?
A. Change management
B. Baselines
C. Asset management
D. Cable management
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