Joe, a network technician, is asked to install a couple new WAP's inside a back warehouse that was added to a main warehouse facility that already has complete wireless coverage on both the 2.4GHz and 5GHz frequencies. Joe already has a complete wireless heat map of the main warehouse.
Which of the following is the first step that Joe should do before choosing which WAP's to use?
A. Conduct a wireless survey of the back warehouse.
B. Ask the vendor that provided the WAP's for the main warehouse for recommendations.
C. Ask the systems administrator which WAP's are preferred.
D. Only order WAP's that support 5GHz channels.
Which of the following is a value that can be received from a DHCP server?
A. Bootp server address
B. SMTP server address
C. WWW server address
D. VPN server address
A user is on a network with two upstream connections to the Internet and is experiencing intermittent issues while connecting to websites. Some websites are available but others are not. Which of the following is the MOST likely cause of the condition?
A. Incorrect VLAN assignment
B. Bad or missing routes
C. Switching loop
D. Wrong subnet mask
A technician is troubleshooting a wireless network that was setup previously. The network is a hybrid of 802.11g and 802.11n WAPs. Users are not able to view or connect to the 802.11n WAPs. Which of the following is MOST likely the cause?
A. The 802.11g WAPs are not setup for backwards compatibility.
B. The 802.11n WAPs are using a 2.4 GHz frequency channel.
C. The 802.11n WAPs are using a 5 GHz frequency channel.
D. The 802.11g WAPs all have disabled SSID broadcast.
A technician is troubleshooting a printing issue where some users in an office are unable to print. Which of the following should be the FIRST step in troubleshooting this issue?
A. Reboot each of the workstations
B. Ask users if anything changed in their environment recently
C. Advise users to move to a different office
D. Power cycle the printer
Joe, a technician, is attempting to connect two hubs to add a new segment to his local network. He uses one of his CAT5 patch cables to connect them; however, he is unable to reach the new network segment from his workstation. He can only connect to it from a workstation within that segment.
Which of the following is MOST likely the problem?
A. One of the hubs is defective.
B. The new hub is powered down.
C. The patch cable needs to be a CAT6 patch cable.
D. The technician used a straight-through cable.
Joe, a vendor, walks into a customer's site with a laptop. While waiting for his contact to arrive, he wants to check his email. He discovers the SSID for the site's wireless network and receives a valid guest password from the receptionist. He
is, however, unable to connect.
Which of the following is MOST likely the problem?
A. The customer's wireless router uses WPA encryption.
B. The wireless router at the customer's site is configured with MAC filtering.
C. The customer's WAP uses WEP encryption.
D. The customer's IT department blocks all visitors from connecting to their network.
Which of the following must a technician enable on a switch in order to be able to view all of the packets traversing a switch using a packet sniffer?
A. STP
B. Port Mirroring
C. VLANs
D. PoE
A computer configured by DHCP has a listed DNS server and gateway. Which of the following allows these settings to be configured?
A. Reservations
B. Leases
C. Scopes
D. Options
Which of the following do DHCP servers provide to requesting devices on the network? (Select TWO).
A. Encryption
B. Leases
C. SSID
D. Channels
E. Suffixes
F. VLAN assignments
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