A user reports intermittent network connectivity from their desktop PC. A technician determines the cause to be a bad wall jack and fixes the jack. Which of the following should the technician do NEXT?
A. Test the theory
B. Question the user
C. Document the outcome
D. Verify functionality
Which of the following is used to describe trunking VLANs on a network?
A. 802.11a
B. 802.11i
C. 802.1q
D. 802.1x
A user reports they are unable to access a file on a mapped network drive. A technician discovers the server where the file is located did not come back online after last night's power outage and manually powers the server back online. The technician then verifies the user can connect to their file.
Which of the following troubleshooting steps should the technician do NEXT?
A. Escalate by following change procedures
B. Establish a plan of action to resolve the problem
C. Document findings, actions, and outcomes
D. Question the user
A technician has installed a group of layer 2 switches with multiple VLANs. The VLANs cannot talk to each other. Which of the following network devices could correct this problem? (Select TWO).
A. Hub
B. DNS server
C. DHCP server
D. Layer 3 switch
E. Router
Which of the following is the BEST network configuration to use if the technician wants to send all outgoing traffic to the external router?
A. ACLs
B. Static routing
C. Trunking
D. SNMP strings
Which of the following describes a manually entered route?
A. Static
B. Dynamic
C. Multicast
D. Unicast
A technician has been tasked to set-up a managed switch.
Which of the following will the technician need to accomplish this task?
A. IP address
B. Switch serial number
C. VLAN tag
D. Loopback plug
Which of the following STP states indicates an inactivated port due to a loop?
A. Disabled
B. Learning
C. Blocking
D. Forwarding
A network administrator notices that load balancing is not working properly on the web cluster as previously configured. In speaking with management, a change to the IP addressing scheme was made yesterday which possibly affected one member of the cluster. Due to the timing of the events, the administrator theorizes that this change caused the problem.
Which of the following should the administrator do NEXT?
A. Escalate to the management team
B. Change the IP address back to its previous state
C. Test the theory by analyzing logs
D. Create a plan of action to present to management
Which of the following allows for groups of ports on the same switch to operate as a part of different segmented networks?
A. RIP
B. STP
C. VLAN
D. MTU
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