During the program execution stage, the component project manager responsible for testing estimates that budgeted hours may exceed 200 hours. What should the program manager do?
A. Communicate to the program sponsor regarding the additional estimated cost and request a change order.
B. Determine which component projects have excess capacity and rebalance those resources to the project that needs additional hours.
C. Request that the project manager make the team members work additional hours and not bill the project.
D. Talk with the project manager and find ways to reduce hours in another part of the project.
A program manager has a multiple-project program that is scheduled to be completed by year's end. During the program delivery phases of the projects, several mandatory changes are identified that would extend the program's completion date.
What is the next step for the program manager?
A. Apply resource leveling to ensure the program is completed on schedule
B. Update the schedule to reflect the extended completion date
C. Adjust working hours to ensure the program is completed on schedule
D. Submit a change request to extend the program schedule
A program manager has four projects pending approval. Senior management asks the program manager to identify a project for potential elimination based on the return on investment. The program manager has the following information to guide and support the decision:
Which project should the program manager select to be cancelled?
A. Project A
B. Project B
C. Project C
D. Project D
In preparation for the development and submission of the program master schedule to a client, the program manager meets with the component project manager and master program scheduler to discuss the work breakdown structure (WBS). During the meeting, the master scheduler indicates that the master program schedule should include which of the following?
A. Program benefits and all component project activities
B. Component resources and their activity assignment/responsibility metrics
C. Program-level activities and integrated component projects
D. Program activities, component activities, and all other work
The program manager wants to increase the team's commitment to the program objectives. The program manager should do which of the following?
A. Work with the sponsor to identify the organization's best practices.
B. Work with the program stakeholders and program management office to identify the organization's best practices.
C. Work with the program management office to identify the organization's best practices.
D. Work with the sponsor, program stakeholders, and the program management office to identify the organization's best practices.
An organization is embarking on a new program aligned with its strategic objectives. The new program has a high level of risk due to the rapidly changing technical landscape in which the organization operates. The organization has mature program management capabilities, as measured by its resources, intellectual assets, and management processes.
Given the organization's history of delivering successful programs, what should the program manager do as part of the planning process?
A. Interview the program managers and stakeholders of previous programs to learn from their experiences.
B. Review the organization's strategic objectives, risk tolerance, and compliance processes, which may provide knowledge about past programs.
C. Consult the repository developed as part of the organization's knowledge management initiative to capture best practices and lessons learned.
D. Hire independent industry specialists and subject matter experts (SMEs) to provide additional information about market trends and uncertainties in the external environment.
A component project of a multiyear program delivers all expected products and services as anticipated. The component project manager obtains approvals from the stakeholders and transitions the benefits to operations. What should the program manager do next?
A. Reassign the component project manager to another component project or activity
B. Verify that the benefits were delivered and authorize component project closure
C. Conduct a program audit to confirm that the component project is complete
D. Keep the component project open until the program benefits are realized
An RandD group director approves a major program's charter. Although the director has a high level of understanding of the program's scope, they are unsure of how the program manager can be successful in delivering the program's commitments.
What should the program manager do to align stakeholders with planning and monitoring the program's progress?
A. Establish high-level program milestones
B. Develop an accountability matrix, and assign program roles and responsibilities
C. Generate a supplier management plan to identify external stakeholders
D. Create a communications management plan, and establish reporting formats
A large automaker begins a program to create the next-generation car. As the program team is composed, key stakeholders are identified. Key stakeholders for the program should include which of the following?
A. Potential customers, government regulatory agencies, and competitors
B. Project management office (PMO), third-party contractors, and agents
C. Local car dealers, factory workers, and corporate officers
D. Vice president of logistics, potential customers, and corporate executives
An ice cream company wants to introduce a new flavor to a new market. The executive sponsor requests a sampling for the test market and the sample group provides negative feedback. As this type of program had previously been conducted by the company, the program manager questions whether similar results were experienced during testing.
What should the program manager do next?
A. Document the results to share with the program governance board.
B. Facilitate another test market sampling.
C. Contact the RandD department for product testing results.
D. Review the program management information system (PMIS) for lessons learned.
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