You are the program manager for the NHQ Program. Your program has a budget of $4,500,000 and has lasted for two years. Your program has just completed its final deliverable and you're completing the final program closure processes. What document must the program customer must now sign as part of program closure?
A. The customer must now sign the program scope.
B. The customer must now sign the payment for the program work.
C. The customer must now sign the certificate of program closure.
D. The customer must now sign the operational transfer agreement.
Your program has been selected and its program charter is now being created. The program charter defines all of the following characteristics except for which one?
A. Program constraints
B. Program scope
C. High-level objectives for the program
D. Project scope statement for all projects within the program
Terri is the program manager for her organization and she's working with Alice, a project manager in her program. Alice calls Terri and insists that she add a change to program scope. Terri agrees that the change should be entertained. What must Alice do to move forward with her change request?
A. Add the change to the program scope herself, as she is a project manager
B. Add the change request to the scope and complete integrated change control
C. Document the change request in a change request form.
D. Create a change request charter justifying the change request
You are the program manager for your organization and you need to define all of the program resources you'll need for your program. All of the following can be considered a program resource except for which one?
A. A forklift
B. Materials for the installation of a new server
C. A positive risk response D. Gary, an application developer
You are the program manager for your organization. You're currently working with the program director, Nancy Holmes, to define a new program and the benefits the program should create. Of the following, which is the best definition of a benefit a program creates?
A. A benefit is an outcome of the constituent projects within a program.
B. A benefit is a project and program deliverables that the organization may use immediately.
C. A benefit is a deliverable of a program or project that is worth more than the cost to create the deliverable.
D. A benefit is an outcome of actions and behaviors that provides utility to stakeholders.
You are the program manager for your organization. Part of your role as the program manager is to train John, a new program manager, on the program processes within a program. John is confused as to when the program team can be acquired in the program management lifecycle. When will the program team be acquired for a program?
A. Planning
B. Execution
C. Monitoring and controlling
D. Initiation
You are the program manager for your organization. When a project in your program is completed, who will need to sign the certificate of completion?
A. The project manager
B. The program customer
C. The program stakeholders
D. The project management team
You are program manager for the HYH Program. Your program governance is requiring you to use earned value management to predict how closely your program is tracking to the cost and schedule baselines and to predict overall program performance. Which earned value management formula can you use to predict how much more will need to be invested in the program based on current program performance?
A. EV/AC
B. EV/PV
C. BAC/CPI
D. EAC-AC
You are a program manager for your organization. You have proposed a program to the management that will last four years and will cost $35 million to create. Management has asked to see the program charter and the proposed costs and
benefits of the program.
Management agrees to your program charter and proposed to fund the program in increments at the completion of each milestone. What type of funding does management proposed for this program?
A. Tentative
B. Step funding
C. Milestone approval
D. Phase gate estimating
What component of the change management system is responsible for evaluating, testing, and documenting changes created to the project scope?
A. Project Management Information System
B. Integrated Change Control
C. Scope Verification
D. Configuration Management System
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