Donna is the project manager for her organization. She is preparing a plan to manage changes to the project should changes be requested. Her change management plan defines the process for documenting, tracking, and determining if the changes should be approved or declined. What system is considered the parent of the change control system documented in Donna's plan?
A. Quality Management System
B. Change Control System
C. Project Management Information System
D. Integrated Change Control System
You are the program manager of the GHY Program in your organization. It has come to your attention that some of the project managers in your program are adding time to each project activity in an effort to pad their durations in case some event happens in their project that will cause delays. What principle should you share with these project managers that counterattack the concept of padding activities with additional time?
A. Parkinson's Law
B. Law of Diminishing Returns
C. 80/20 Law
D. Pareto's Law
You are the program manager for your organization. Your program team has 43 people that all need to be monitored and controlled. You would like to create a standardized report that you can use to monitor, control, and record the performance of each staff member in your program. What type of report can you create that will help you track your staff and their performance?
A. Performance reports
B. Staff variance reports
C. Exceptions report
D. Lessons learned
You have created a control chart for a repeatable process in your program. You have discovered that the seven most recent measurements are all on the positive side of the mean in your control chart. What is this phenomenon called?
A. Rule of Improvement
B. Mean Improvement
C. Rule of Seven
D. Low-Riding Mean
Mike is the program manager of the NHQ Program. Mike and a vendor are in disagreement over the deliverable the vendor has created for Mike's program. Mike does not believe the vendor has correctly created the deliverable, while the
vendor is adamant that his company has indeed completed the contract. Both parties have documented their stance in the debate.
This is an example of what?
A. Breach of contract
B. Issue
C. Risk
D. Claim
Where are negative risks recorded?
A. Negative risk register
B. Risk management plan
C. Risk register
D. Issues log
You are the program manager for your organization. Management would like to consider the present value for your program. If your program is predicted to be worth $450,000 in two years what is the present value of the program if the interest rate is six percent?
A. $400,498
B. $521,345
C. $505,620
D. $385,450
Harriet is the program manager of a large program that has a high profile and visibility in her organization. Some of the stakeholders are negative and Harriet needs to work with these stakeholders to address their fears, perceived threats, and concerns about the program. Which communication method is considered to be the best approach for this scenario?
A. Face-to-face
B. Many-to-many
C. Ad hoc conversation
D. One-to-many
Eric is the project manager of the NQQ Project and has hired the ZAS Corporation to complete part of the project work for Eric's organization. Due to a change request the ZAS Corporation is no longer needed on the project even though they have completed nearly all of the project work. Is Eric's organization liable to pay the ZAS Corporation for the work they have completed so far on the project?
A. It depends on what the outcome of a lawsuit will determine.
B. No, the ZAS Corporation did not complete all of the work.
C. It depends on what the termination clause of the contract stipulates.
D. Yes, the ZAS Corporation did not choose to terminate the contract work.
You are the program manager for the SRQ Program. You have rejected several change requests for the program scope. What must you do with the rejected change requests?
A. Communicate why the change request was rejected and record the results in the lessons learned documentation for your program.
B. Inform the stakeholders that their change requests have been rejected.
C. Communicate the change request status to the stakeholders and record the results of the change request in the change register.
D. Inform the stakeholders why their change requests have been rejected.
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