Salesforce Salesforce Certifications ADVANCED-ADMINISTRATOR Questions & Answers

• Question 601:

  Which are key benefits in implementing Territory Management? Choose 3

  A. Multiple forecasts per user, based on territory membership

  B. Territory-based sales reports

  C. The ability to complement a public read/write sharing model on account records

  D. Territory dashboards

  E. The ability to use account criteria to expand a private sharing model

  Correct Answer: ABE

• Question 602:

  "Object" data needs to be pulled up monthly from an org and stored else where. What can be done to perform this? Choose 2

  A. Select "Object" Export from Data Management

  B. Use Data Loader

  C. Select "Schedule Export" from Data Export

  D. Use Data Exporter

  Correct Answer: BC

• Question 603:

  A company wants to track newly created Chatter Groups which are maintained by 4 Divisions: Corporate, Partners, Best Practices and Marketing.

  What will the System Admin do to best achieve this requirement?

  A. Create Buckets and Summary Report

  B. Create Picklist and Summary Report

  C. Create Picklist and Summary Report

  D. List Views

  Correct Answer: C

• Question 604:

  A job applicant object needs to be associated to Position object. Company wants that when a Position is deleted, all applicants should also be deleted. What type of relationship would this be?

  A. Hierarchical

  B. Master-detail

  C. Lookup

  D. System information

  Correct Answer: B

• Question 605:

  Admin wants parent case cant be closed until all child cases are closed.

  A. Validation rule on child case before closing it

  B. Workflow on parent to check status of child case

  C. Rollup summary on child

  D. Apex trigger to check child case status before closing it

  Correct Answer: D

• Question 606:

  Applicant should be associated to interviewee. What relationship will allow you to create a report on number of applicants per interviewee? Choose two answers

  A. Lookup Relationship

  B. Master Detail

  C. Hierarchical Relationship

  D. Self Relationship

  Correct Answer: AB

• Question 607:

  Universal Containers wants to allow its customers to submit support requests across multiple channels. How can this be accomplished with Salesforce? Choose 2

  A. Offer a Live Agent chat button on the company website

  B. Enable the Service Cloud console app on the company website

  C. Enable Chatter Answers in the company's Customer Community

  D. Expose the case feeds option on the company's website

  Correct Answer: AC

• Question 608:

  The VP for Marketing wanted to create a new campaign per region on Accounts with no open Opportunities. What tool can you use?

  A. Analytical Snapshot

  B. Joined Report

  C. Standard Filter

  D. Cross Filter

  Correct Answer: D

• Question 609:

  Lets say you have a case and it may have Parent Case. Using which relationship you can get information of all child cases in parent Case?

  A. Lookup Relationship

  B. Master Detail

  C. Hierarchical relationship

  Correct Answer: C

• Question 610:

  Testing an AppExchange package is completed on Developer Sandbox, what needs to be done to deploy the package to production without any customization?

  A. Metadata API

  B. Create and Deploy change sets

  C. Create Package and deploy using Force Migration Tool

  D. Install package on production from AppExchange

  Correct Answer: D