Universal Containers wants to build a Community for all their employees. Currently, some oftheir employees are NOT Salesforce users.How should the Salesforce Admin enable access to the Community for the users who are currentlyNOT Salesforce users?
A. Create the users as contacts and enable them as Community users.
B. Allow the users to self -register to the Community.
C. Create the users in Salesforce and add their profile to the Community.
D. Add the users to the Community as members.
How should a Salesforce Admin fulfil this requirement? Universal Containers needs to enable public access to Community content.
A. Update the setting to allow access without login in Community Settings.
B. Update preferences to allow access without login in Community Management.
C. Update all pages to allow Public Visibility in Site.com Studio.
D. Update the setting to Public Visibility to all Community pages in Setup.
How can you launch a support community with live chat, click to call, and case creation form?
A. Enable Live Agent in Community Settings.
B. Add a custom Live Agent Lightning component.
C. Set up Live Agent in Community Management.
D. Configure Live Agent in the Salesforce org.
How should the Salesforce Admin meet this requirement? Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members. However, users from the same partner should be able to hold discussions amongst themselves.
A. Create a sharing group for partner accounts under Sharing Settings.
B. Deselect Community User Visibility under Sharing Settings.
C. Update the Internal User record to Private under Sharing Settings.
D. Turn off Portal User Visibility under Sharing Settings.
Which two actions should the Salesforce Admin take to meet these requirements? Universal Containers is launching a support Community with the following requirements:• The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.• The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.• They have 50 Salesforce Live Agent Licenses provisioned in their org.
A. Enable Live Agent in Community Settings.
B. Add a custom Live Agent Lightning component.
C. Set up Live Agent in Community Management.
D. Configure Live Agent in the Salesforce org.
Where do you go to do this? You wish to edit the Community Head Markup.
A. Developer Console
B. Community Builder >> Settings >> Advanced
C. Community Manager >> Administration >> Settings
D. Modify the hidden Community Lightning Component which is displayed when editing the community
E. Upload a HTML static resource named Head Markup
How Should the Salesforce Admin meet these requirements? Universal Containers need a Community for
distributors who manage their sales with the following requirements: Each distributor has multiple users.
Users within the same distributor should be able to talk to each other.
Users should not be able to talk with users from other distributors. Knowledge articles and other
Community features should be the same for all distributors.
A. Create Sharing groups to share users within a distributor. Allow discussions, keeping the OWD for Users as private.
B. Create a separate Community for each distributor. Allow members to talk within the Community and enable the Community user visibility.
C. Enable the Portal user visibility and disable the Community user visibility under Sharing settings. Keep OWD for Users as private for external users.
D. Create a Sharing set to share the users within a distributor in the Community. Allow discussions, keeping the OWD for Users as private
What two things should a Salesforce Admin do to accomplish this? Universal Containers needs to create a Support Community with the following requirements:• Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively.• A customer user should be able to see all cases opened for their account, including cases opened by their colleagues.• Customer users must be able to collaborate with all Community users.
A. Create a Sharing Set on the Case object.
B. Enable Super User access for customer users.
C. Select the Community User Visibility checkbox.
D. Set up Delegated Admin access for customer users.
What is the most efficient way for the Salesforce Admin to fulfill these requirements? Universal Containers use Community to grant business customers secure access to accounts, orders, and invoices. All customers are on a Customer Community License. Universal Containers plans to launch a project management module with the following requirements:• Leverage Chatter for collaboration.• Private project collaboration between the customer and Universal Containers.• Leverage documents, tasks, and events in the project space.• Customers can only see and access their projects.
A. Create unlisted groups and add project records to the group.
B. Add private groups and add project records to the group.
C. Build a custom Visualforce project space and control access through sharing.
D. Use custom objects, record feeds, and control access through sharing.
What is the most efficient way for the Salesforce Admin to fulfil this requirement? Northern Trail Outfitters is planning to launch a Community for their partners. Partner Sales Managers need to view Partner Sales Rep records.
A. Provide Super User Access to Partner Sales Reps.
B. Create a criteria-based Sharing Rule.
C. Set the number of partner roles to two.
D. Enable the Partner Sales Manager as Super Admin.
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