When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT Visible to all partner Community users. What should the Salesforce Admin do to fix this problem?
A. Update the Admin profile so that the Knowledge tab is visible.
B. Add the Global Header permission set to all Community users.
C. Edit the Partner Community profile so that the Knowledge tab is visible.
D. Create a Knowledge article and make it visible to the appropriate channel.
Universal Containers needs to use capabilities, using the Customer Service Template, in Salesforce Communities to enable Social Sign-on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign-on?
A. Setup the authentication provider for Social sites and add the Social Sign-on component to the login page.
B. Configure Community Sign-on at the social web site to make sure the user is authenticated and provided access.
C. Enable Social Sign-on in the Community management preferences menu.
D. Create a custom login page with Social Sign-on capabilities, including authentication providers.
A Salesforce ISV partner is creating a Lightning Bolt Solution for a healthcare use case. What should the Community Cloud consultant use to distribute the Lightning Bolt solution?
A. Managed Package
B. Metadata API
C. Change Set
D. Unmanaged Package
Universal Containers need to create a Support Community with the following requirements: - Customer and partner users will be members of this community and use the customer community and partner community license, respectively - A customer user should be able to see all cases opened for their account, including cases are opened by their colleagues - Customer users must be able to collaborate with all Community users
What two things should a Salesforce Admin do to accomplish this? Choose 2 answers
A. Set up delegated admin access for customer users
B. Enable super user access for customer users
C. Select the community user visibility checkbox
Northern Trail Outfitters launched a Lightning Community. Community members reports being unable to view the menu option to see their work orders. The Salesforce Administrator has validated the following:
-
The user profile has read access to the work order object
-
The user profile has membership to the community
What should the Salesforce administrator verify to troubleshoot this issue?
A. Work Order is adding to the Navigation Menu in Community Builder
B. Work Order is added to the navigation menu in administration
C. The Work Order tile is added to Community workspaces
Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community. Where can the Salesforce Admin configure the languages supported by this community?
A. Community Settings
B. Community Builder
C. Force.com Sites
Universal containers (UC) is opening up its Salesforce Communities public Knowledge Base to include audiences from the EMEA region. UC wants to ensure that the topics included in the Community are translated into the appropriate languages. UC has enabled multi-language in the Community and is ready to translate. Which option should the Community Cloud consultant use to translate Topics associated to articles and discussions? Select one or more of the following:
A. Content Targeting
B. Language Selector
C. Translation Workbench
D. Community Builder
Universal containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community. - The existing Salesforce org (which hosts the community) has integration with the backend legacy system using Salesforce Connect Customer users only need to see their orders in the Community - Orders are currently public read-only Customer users need to access fields that are already part of the existing integration
What two things should do Salesforce Admin do to meet these requirements? Choose 2 answers
A. Leveraging existing integration with the legacy system
B. Set the external users' organisation wide defaults to private for external order objects
C. Creating a new integration with the legacy system for customer users
D. Update the customer user profile and given the "view all" permission on the integration object
Universal Containers is planning to build a Lightning Community for employees. Employees need to see
department-specific content when they first log in to the community. How should the Community Cloud
consultant meet this requirement?
Select one or more of the following:
A. Develop a login flow with unique endpoints for each department
B. Assign separate Visualforce pages for each department
C. Create content using Content Management in Workspaces
D. Target employees using audiences based on user object criteria
Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records. Which three actions should the Community Cloud consultant takes to solve this issue? Choose 3 answers Select one or more of the following:
A. Add an HTML component with the the link to the Store Locations Community page
B. Define the Store Locations object in the Global Search Results component
C. Add the Store Locations object pages to the Community navigation
D. Associate a tab to the Store Locations object
E. Enable read access on the user profile to the Store Locations object
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