An app builder is loading data into Salesforce. To link new records back to the legacy system, a field will be used to track the legacy ID on the Account object. For future data loads this ID will be used when upserting records.
Which two fields attributes should be selected? (Choose two.)
A. External ID
B. Text (encrypted)
C. Required
D. Unique
Which two are features of Schema Builder? (Choose two.)
A. To create new relationships on standard and custom objects.
B. To create a Geolocation custom field on custom objects.
C. To view and edit custom field level permissions.
D. To modify properties on standard and custom objects.
The app builder at Universal Containers has been asked to ensure that when an Opportunity record exceeding $20k is being saved, details have been captured in the Comments field.
What can be used to meet this requirement?
A. Process Builder
B. Validation Rule
C. Approval Process
D. Workflow
The VP of Marketing wants to broadcast an e-mail to 10,000 contacts in Salesforce on a regular basis, but realizes Salesforce's mass e-mail functionality has a limitation on the number of e-mails that can be sent each day.
What action should the app builder take?
A. Request Salesforce increase the number of maximum daily e-mails.
B. Download all Contacts to a CSV file and use an e-mail client to send the e-mails.
C. Develop Apex code and Visualforce pages to send the e-mails.
D. Research and evaluate products available on AppExchange to send mass e-mails.
The organization-wide default for a custom object is set to private. The Supervisor profile grants view
access to the same object. A user with the Supervisor profile is also listed as the Manager on the user
detail records for a subordinate.
However, the Supervisor still cannot view records owned by the subordinate.
Which two issues are preventing the Supervisor from viewing records owned by the subordinate? (Choose
two.)
A. Organization-wide settings for the custom object grant access to other users with the same role.
B. The Supervisor requires a permission set in order to view the subordinate's records.
C. The Supervisor's role is not above the subordinate's role in the hierarchy.
D. Organization-wide settings for the custom object do not grant access using hierarchy.
A custom object named Assignment has private sharing setting that grants access using hierarchies. The organization has a role hierarchy where each Territory Manager reports to an Area Manager, who reports to a VP of Sales. The VP of Sales is at the top of the role hierarchy. A user who is in the Area Manager role creates a new Assignment record.
Who can see this record?
A. The record owner only.
B. The record owner and the VP of Sales.
C. The record owner and all of the other Area Managers.
D. The record owner and all of the Territory Managers in their hierarchy.
Which three statements are true about converting a Lead? (Choose three.)
A. The system automatically maps standard lead fields to standard account, contact, and opportunity fields.
B. Administrators may choose whether to enforce validation rules and triggers.
C. Multi-select picklist values on Lead records overwrite values on Contact's corresponding field.
D. Users can convert leads that are associated with an active approval process.
E. The Lead's most recent campaign record is automatically applied to the "Primary Campaign Source" field on the opportunity.
Which two objects can be members of a Campaign? (Choose two.)
A. Opportunity
B. Account
C. Lead
D. Contact
At Universal Containers, the VP of Service has requested a visual indicator flag on each case, based on the case priority. High-priority case should be flagged red, medium-priority should be flagged yellow, and low-priority cases should be flagged green.
Which two formulas will accomplish this requirement? (Choose two.)
A. IMAGE( CASE( Priority, "Low", "/img/samples/flag_green.gif", "Medium", "/img/samples/flag_yellow.gif, "High", "img/samples/flag_red.gif", "/s.gif"), "Priority Flag")
B. IF(ISPICKVAL(Priority, "Low"), "/img/samples/flag_green.gif , IF(ISPICKVAL(Priority, "Medium"), "/img/ samples/flag_yellow.gif", IF(ISPICKVAL(Priority, "High"), "/img/samples/flag_red.gif, "/s.gif") ) )
C. CASE( Priority, "Low", "/img/samples/flag_green.gif", "Medium", "/img/samples/flag_yellow.gif", "High", "/img/samples/flag_red.gif", "/s.gif")
D. IMAGE( IF(ISPICKVAL(Priority, "Low"), "/img/samples/flag_green.gif", IF(ISPICKVAL(Priority, "Medium"), "/img/samples/flag_yellow.gif", IF(ISPICKVAL(Priority, "High"), "/img/samples/flag_red.gif", "/s.gif) ) ), "Priority Flag")
The Director of Customer Services wants to know when agents are overwhelmed with high-priority items in the support queue. The Director wants to receive a notification when a new case is open with the status of "New" for more than four business hours.
Which two automation processes should be used to accomplish this? (Choose two.)
A. Flow Builder
B. Process Builder
C. Escalation rules
D. Scheduled Apex
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