Salesforce Salesforce Certifications CRT-402 Questions & Answers

• Question 301:

  Which of the following are types of developer sandboxes environment types in Salesforce? (Choose four.)

  A. Developer

  B. Developer Pro

  C. Partial Copy

  D. Full Sandbox

  E. Partial Sandbox

  F. Full Copy

  Correct Answer: ABCD

• Question 302:

  Universal Containers requires e-mails to be sent to additional recipients when a workflow e-mail alert is triggered from the case object.

  Which two field types need to be added to the case object to allow additional recipients on the e-mail alert? (Choose two.)

  A. Text field

  B. E-mail field

  C. Lookup field

  D. Formula field

  Correct Answer: BC

• Question 303:

  Universal Containers needs the ability to generate proposal documents. All the data required for a proposal resides in a custom object.

  What is the recommended solution?

  A. Store a template in the Static Resources and configure the Action Link Template to use it.

  B. Create the HTML template for Proposals and store it in the Public Folder.

  C. Select and install an AppExchange product to meet the Proposal generation needs.

  D. Enable the PDF feature and create a custom Proposal Template based on the Standard Template.

  Correct Answer: C

• Question 304:

  A new custom object called Invoices needs to have an invoice date for the date and time it was invoiced.

  What field type should be selected for this?

  A. Date/Time

  B. Time

  C. Date/Timestamp

  D. Date

  Correct Answer: A

• Question 305:

  The VP of Sales at Universal Containers wants to have a set of screens to guide the inside sales team through collecting and updating data for leads.

  How can the app builder accomplish this?

  A. Workflow

  B. Process Builder

  C. Lightning Connect

  D. Flow

  Correct Answer: D

• Question 306:

  The Director of Marketing has asked the app builder to create a formula field that tracks how many days have elapsed since a contact was sent a marketing communication. The director is only interested in whole units.

  What function should be used to return today's date for calculating the difference?

  A. DATE()

  B. NOW()

  C. TODAY()

  D. DATEVALUE()

  Correct Answer: C

• Question 307:

  Universal Containers wants to automate a business process using workflow. They are aware that workflow rules may cause recursive behavior, and as a result certain actions will only cause workflow rules that didn't fire previously to be retriggered.

  What workflow action might cause this behavior? (Choose two.)

  A. Workflow Field updates with the "Re-evaluate Workflow Rules After Field Change" field selected.

  B. Workflow Tasks where the "Due Date" field is set to "Rule Trigger Date" minus X Days.

  C. Workflow Outbound Messages with the "Protected Component" field selected.

  D. Workflow E-mails containing hard-coded links with Salesforce IDs referencing specific workflow rules.

  Correct Answer: AB

• Question 308:

  An app builder wants to show Groups as the last navigation menu item in the Salesforce Mobile App. However, the app builder is not able to select Groups as one of the items on the drop-down menu.

  What could cause this?

  A. Groups is showing up in the recent section and not in the navigation menu.

  B. Groups cannot be the last item in the navigation menu.

  C. Groups is included in the Smart Search items but not on the navigation menu.

  D. Groups is not included in the selected list for the navigation menu.

  Correct Answer: D

• Question 309:

  Which two should be considered when creating unmanaged packages? (Choose two.)

  A. Deploying from a Developer Edition environment.

  B. Publishing an application for sale on the AppExchange.

  C. Distributing upgradeable components to other Salesforce orgs.

  D. Distributing open-source projects on the AppExchange.

  Correct Answer: AC

• Question 310:

  Universal Containers would like to optimize routes for its traveling service personnel.

  What is the recommended solution to meet this requirement?

  A. Configure routing options in a custom object.

  B. Configure Territory Hierarchy and rules for route based on Territory.

  C. Use geolocation fields with the DISTANCE and GEOLOCATION formulas.

  D. Use an AppExchange partner product.

  Correct Answer: D