Salesforce Salesforce Certifications CRT-402 Questions & Answers

• Question 381:

  Object A has a lookup to object B.

  Which of the following statements are true? (Choose two.)

  A. Fields of object B can be accessed from object A.

  B. Fields of both B and A are accessible from object A.

  C. Fields of object A can be accessed from object.

  D. Fields of both A and B are accessible from object.

  Correct Answer: AB

• Question 382:

  ABC Company has a custom object "Service" which has a lookup relationship to Account. ABC Company wants to enhance Salesforce1 with an action that allows account managers to enter a new service to an

  Account while looking at the account.

  What should be done?

  A. Enter an object specific action to Service and put it in the Account Layout.

  B. Enter an object specific action to Service and put it in the Service Layout.

  C. Enter an object specific action to Account and put it in the Service Layout.

  D. Enter an object specific action to Account and put it in the Account Layout.

  Correct Answer: D

  On Account, you would create an action with target object of Service, and then put this button on the Account layout.

• Question 383:

  ABC Company has a workflow on opportunity that will change the status field to "In Progress" when the Stage field is changed "Negotiation." In addition, there is a validation rule on Status that will prevent the status being set to "In Progress" if the amount of the opportunity is less than $10,000. A user named Frank does not have FLS to see status.

  When Frank changes opportunities to a stage of "Negotiation" the status is still being changed to "In Progress", why is this occurring?

  A. Updates to records based on workflow rules don't trigger validation rules, workflow rules can invalidate previously valid field.

  B. Workflow rules occur after validation rules and thus override validation rules.

  C. Field Level Security prevents the validation rule from running.

  Correct Answer: A

  Salesforce processes rules in the following order: 1) Validation rules 2) Assignment rules 3) Auto-response rules 4) Workflow rules (with immediate actions) 5) Escalation rules

• Question 384:

  Your manager has asked you to create an object with radio buttons that track a rating of 1-5.

  How will you achieve this?

  A. Create a dependent picklist that feeds the radio button type field.

  B. Create a Visualforce page with radio buttons.

  C. Create a radio button with 5 option.

  D. Create a formula field.

  Correct Answer: B

• Question 385:

  What can a cross-object formula reference?

  A. Parent Only

  B. Both Parent and Child objects

  C. Child Only

  D. Records of the same Object

  Correct Answer: A

  Cross-object formulas are formulas that span two related objects and reference merge fields on those objects. Cross-object formulas can reference merge fields from a master ("parent") object if an object is on the detail side of a master-detail relationship. Cross-object formulas also work with lookup relationships. You can reference fields from objects that are up to 10 relationships away. Cross-object formulas are available anywhere formulas are used except when creating default values.

• Question 386:

  Select the data types that are supported by formula fields. (Choose three.)

  A. Percent

  B. Currency

  C. Email

  D. Phone

  E. Text

  Correct Answer: ABE

• Question 387:

  How do you highlight totals in a report?

  A. Summary totals

  B. Custom Summary Field

  C. Formula Field

  D. Roll-up Summary Field

  Correct Answer: A

  Conditional highlighting of summary fields.

• Question 388:

  Standard picklist fields can be controlling or dependent.

  A. False

  B. True

  Correct Answer: A

  Standard picklist fields can be controlling fields but not dependent fields.

• Question 389:

  Custom objects on the "detail" side of a master-detail relationship cannot have sharing rules.

  A. False

  B. True

  Correct Answer: A

  The Owner field on the detail object is not available and is automatically set to the owner of its associated master record. Custom objects on the detail side of a master-detail relationship cannot have sharing rules, manual sharing, or queues, as these require the Owner field.

• Question 390:

  Customer services wish to analyze how many open cases there are each day over a period of time. How can they achieve this?

  A. Summary Reports

  B. Matrix Reports

  C. Tabular Reports

  D. Analytic Snapshot

  Correct Answer: D