Salesforce Salesforce Certifications CRT-402 Questions & Answers

• Question 81:

  Which rule can be configured for the Opportunity object? Choose 2 answers

  A. Escalation Rule

  B. Workflow Rule

  C. Validation Rule

  D. Assignment Rule

  Correct Answer: BC

• Question 82:

  UVC wants their Field Sales team to only see the accounts that they own. Separate North American and European marketing teams should only see accounts in their respective regions. The Inside Sales Team needs to see all accounts in Salesforce. How can this be accomplished?

  A. Set the OWD to Public for all accounts. Create criteria-based sharing rules for each Marketing Team, and create an Inside Sales Team permission set with the "View All" settings for accounts

  B. Set the OWD to Private for accounts. Create permission sets for each Marketing team, and create an Inside Sales team profile with the "View All" setting for accounts

  C. Set the OWD to Private for all accounts. Create Criteria-based sharing rules for each Marketing Team, and create an Inside Sales Team Profile with the "View All" setting for accounts

  D. Set the OWD to Public for accounts. Create profiles for each Marketing team, and create an Inside Sales Team role that is at the top of the Role Hierarchy

  Correct Answer: C

• Question 83:

  Universal Containers has a custom assessment object used by three divisions. Each division wants to track different information on the assessments, including different values for the status picklist. Division managers do not want their teams to be able to create another division's assessment. How can this be accomplished?

  A. Create additional custom assessment objects, one for each division, to track their assessments so information can be tracked separately. Use profiles to restrict access to the three custom objects.

  B. Create separate assessment record types for each division and use them to limit picklist values. Create separate page layouts for each record type and use profiles to restrict record type access.

  C. Create three page layouts to determine the fields and picklist values for each user based on the division indicated on their user record. Use field-level security to restrict access to each division's fields.

  D. Create a separate page layout for each division and assign them profiles. Use the profile setting to configure each division's custom field list and picklist values for assessments

  Correct Answer: B

• Question 84:

  What can be done after workflow field re-evaluation?

  A. Option 1

  B. Invalid data

  C. Trigger another rule

  D. Out of hour limit (loop)

  Correct Answer: D

• Question 85:

  What is a true statement regarding roll-up summary fields? Choose 2 answers

  A. Roll-up summary fields can only be created on the master of a master-detail relationship.

  B. The roll-up summary field inherits the field ?level security of the child object

  C. Changes to the value of a roll-up summary field column of roll-up summary filters.

  D. Multi-select picklist fields can be used in the field column of roll-up summary filters.

  Correct Answer: AB

• Question 86:

  Universal Insurance would like to highlight on a report claims that have been open for more than 30 days. What feature could be used for this? Choose 1 answer.

  A. Field Highlighting

  B. Conditional Highlighting

  C. Report Highlighting

  D. Bucket Highlighting

  Correct Answer: B

• Question 87:

  Universal Containers is rolling out a new customer service process. Customer service managers will need to edit cases for their subordinates, but not cases for other groups. Managers and users should be able to view all cases. What is the recommended solution to configure this? Choose 2 answers

  A. Create standard role hierarchies

  B. Set organization-wide sharing defaults to public read/only.

  C. Create criteria-based sharing rules.

  D. Set organization-wide sharing defaults to private.

  Correct Answer: AB

• Question 88:

  A custom object named assignment has a private sharing setting that grantsaccess using hierarchies. The organization has a role hierarchy where the"Specialist" role reports to a "Manager" role which reports to a "Director" role. TheDirector role is at the top of the role hierarchy. A user who is in the manager rolecreate a new assignment record. Who can see this record?

  A. The record owner and the directors in their Hierarchy.

  B. The record owner and the managers in their hierarchy.

  C. The record owner and those above the specialist role in their hierarchy.

  D. The record owner and the specialists in their hierarchy.

  Correct Answer: A

• Question 89:

  Which type of field cannot be universally required?

  A. Lookup

  B. Email

  C. Text

  D. Summary

  Correct Answer: AD

• Question 90:

  Which of these actions are executed after a re-evaluated workflow? (Choose 3 answers)

  A. Active Validation rules

  B. Previously fired workflow rules

  C. Active Escalation rules

  D. Cross-object workflow rules

  E. Criteria-based sharing rules

  Correct Answer: BCE